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User profile for user: gabricecca
gabricecca Author
User level: Level 1
13 points

Samsung T5 software

I recently updated Samsung Portable SSD software to latest version (1.6.4) on my MacBook Air with macOS 10.14.5 and got this message during the installation:


Now the software does not recognise the SSD with the message "No Samsung Portable SSD is connected". The PortableSSD software was already allowed on "Security & Privacy" from the previous version.

I contacted Samsung Support but the only solution I got is the previous version of the software.


Does anyone else faced the same issue?


Any help is very much appreciated.


Thanks


MacBook Air 13", macOS 10.14

Posted on Jun 26, 2019 7:54 AM

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User profile for user: tony103
tony103
User level: Level 1
18 points

Posted on Jun 27, 2019 4:08 AM

Solved.

Latest version of SamsungPortable SSD app is incompatible with current version of Mojave.

After short conversation with Samsung Tech Support they sent over instructions on how to completely remove the app and an older version of the app.

Attached instructions.

Hope this helps anyone with same problem

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Samsung T5 software

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