Samsung T5 software

I recently updated Samsung Portable SSD software to latest version (1.6.4) on my MacBook Air with macOS 10.14.5 and got this message during the installation:

Now the software does not recognise the SSD with the message "No Samsung Portable SSD is connected". The PortableSSD software was already allowed on "Security & Privacy" from the previous version.

I contacted Samsung Support but the only solution I got is the previous version of the software.

Does anyone else faced the same issue?

Any help is very much appreciated.

Thanks

MacBook Air 13", macOS 10.14

Posted on Jun 26, 2019 7:54 AM

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18 replies

babowa

Level 9

78,562 points

Jun 26, 2019 8:17 AM in response to gabricecca

So, my first question is: external drives do not need any software to function. what exactly is this one supposed to do? All an external drive needs is to be formatted correctly for Mac. My recommendation would be to wipe it and start over with an empty drive formatted Mac OS Extended and GUID. Additionally, Apple is slowly building a wall around its system components to ensure its integrity and no longer allows unfettered access to the user or third party developer. Not working for Apple, I can’t be sure, but would assume that system extensions can no longer be installed.

https://discussions.apple.com/thread/8456945

tony103

Level 1

18 points

Jun 27, 2019 2:45 AM in response to babowa

Booting into recovery just resulted in the same frustration.

Even tried using Samsungs Magician software ( only runs on Windows 10 ? ) by connecting to a PC. Says it's an unsupported device. Found another PC based software for erasing SSD's, but that only works on Windows 7.

Baffled now?

Disk Utility tried and failed?

Jun 27, 2019 7:56 AM in response to tony103

Once again, as already said a couple of times. Do not use the third party app to manage your drive. Of course the seller of the drive is going to tell you to install their app. It is not needed and it may cause problems. Use your computer's built-in utilities to manage the drive.

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Samsung T5 software