MacBook Pro 15 inch 2017 Flexgate / Stage Light problem
Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
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Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
At this time the Service Program is limited to 13".
https://support.apple.com/13-inch-macbook-pro-display-backlight-service
however if at any time it is expanded to include your 15", typically Apple will issue a refund for out of pocket expenses for parts & labor... Having a service ticket will be your receipt..."affected by this issue, and you paid to have your display repaired, you can contact Apple about a refund."
In the mean time—
please submit your feedback as well on your effected machine:
Apple Feedback http://www.apple.com/feedback
Exactly. I saw somewhere that millions need to complain for them to take any notice. Wish I had money to just trash it and buy some sort of PC.
same here, no recall at all yet
Haha :) Indeed. I have actually tried some alternatives (the Surface Book 2 15” for instance) but always reverted to Apple. But no more! I hope...
Reg. the lawsuit. Yeah, I´m hoping that will add the 15” to the repair program.
If anyone knows good alternative to apple, mostly for video and audio editing I'd be interested
I have the same issue in China, pls provide the repair service to us for free!!!
yes true. The key point that we have to take in mind it this issue is related to a bad design and provide strong argument to extend the warranty.
Have the same issue with my Macbook 15 inch 2018, it's a shame that designers forced engineers to make a fragile flex cable which can be replaced only with the entire display case.
I have the same issue it should be covered and I’m a life long Mac user
Hello on,
Same as you but I don't have the feeling that they will consider this. 15 years on apple computer.
I send them a claim. Will keep in touch in this thread.
I have this flexgate problem in my 2017 MacBook Pro 13 inch. Apple have to launch a repair program for 2017 models.
Fully agree.. Apple is a good company. I really hope to have a positive ending to this issue.
im still waiting feedback of my claim. They receive it the 15th of July.
What can we do, is there any help? Apple is making record profits and we're struggling to get through these virus times unemployed.
Same!! Pathetic to see how Apple is trying to cut cost and not help their loyal customers. After spending soo much money, they don’t offer a service program for a manufacturing defect.
MacBook Pro 15 inch 2017 Flexgate / Stage Light problem