MacBook Pro 15 inch 2017 Flexgate / Stage Light problem
Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
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Macbook 15 inch 2017 has the same stage light / Fluxgate problem that the 13 inch model has. Please provide link to Apple repair / replacement program
At this time the Service Program is limited to 13".
https://support.apple.com/13-inch-macbook-pro-display-backlight-service
however if at any time it is expanded to include your 15", typically Apple will issue a refund for out of pocket expenses for parts & labor... Having a service ticket will be your receipt..."affected by this issue, and you paid to have your display repaired, you can contact Apple about a refund."
In the mean time—
please submit your feedback as well on your effected machine:
Apple Feedback http://www.apple.com/feedback
Who's facing this issue in 2021?! 15" MacBook Pro 2016 :)
Does anyone know if the petition is fully signed? it seems that it's not moving
Me
Apple does not admit that this is a problem and not offering
any program. They are asking ~700$ US for repair
Same problem on 2017 MacBook Pro. Started as stage light. Ended up with a pop and black screen. Apple needs to own up to a design flaw.
That sucks. I hardly ever close my MacBook now, as I just use it at home. I don’t want it to deteriorate further.
same issue here ! apple store uk refuses to repair despite local consumer laws
I am also stuck to using it as a desktop, Had to buy adaptors so I can use it with my old monitor that I have, doesn't feel the same but at least I can get some use out of it
Apple doesn’t read this. The only people who read this are other people with the same broken display and there are more and more of them every day
Posted this issue on Tom Cook’s Twitter. Encourage all to do the same.
I am also facing the same issue!! I don’t know what should I do now,,, should I go to the Genius Bar or what!!! Damnnnnnnnnn
What year and model is yours exactly ?
I have two 2017 MBP 15 inch laptops. One is already displayng this problem. The second, I have to keep open so it doesn't trigger the flexgate / display cutting out.
[Edited by Moderator]
Absolutely. I don’t close mine at all now, to prevent it dying.
Well, the Genius Bar help me to repair the display and keyboard for free,, they said it is under cover, and my is 15 inch.
MacBook Pro 15 inch 2017 Flexgate / Stage Light problem