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Newly restored Macbook pro asking for "name" and "enter password" when starting up.

Newly restored Macbook pro asking for "name" and "enter password" when starting up.


The user name says "Other..."


And none of my usernames and passwords work.

Yes I have researched everything and an old thread had over 600 people asking the same question with no solution available.

MacBook Pro 17", OS X 10.11

Posted on Jul 12, 2019 6:42 PM

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Question marked as Top-ranking reply

Posted on Jul 12, 2019 7:03 PM

The Other option implies you have enabled the Root User. Do you know the password for the Root User?


Root User    

2 replies

Newly restored Macbook pro asking for "name" and "enter password" when starting up.

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