Apple won't repair / replace my iPad 4 battery?

Hello,

According to Apple’s device status for the iPad 4th generation your iPad is considered obsolete and is no longer eligible for repair even if you are willing to pay for the repairs. Apple no longer manufactures replacement parts for the iPad 4th generation. Unfortunately your options are very limited. You may be able to a non Apple authorized repair shop that may be able to install a new battery although I highly recommend not going that route. You may also be able to find a website that will pay you to recycle your iPad. Your 3rd option would be to purchase a second hand iPad online. Apple’s refurbished store is also a great place to look for a deal. In fact looking at the refurbished store right now prices are starting at just $209. Apple’s refurbished products come with a new warranty as well.

Refurbished iPad

zmclearan wrote:

According to Apple’s device status for the iPad 4th generation your iPad is considered obsolete and is no longer eligible for repair even if you are willing to pay for the repairs. Apple no longer manufactures replacement parts for the iPad 4th generation. Unfortunately your options are very limited. You may be able to a non Apple authorized repair shop that may be able to install a new battery although I highly recommend not going that route. You may also be able to find a website that will pay you to recycle your iPad. Your 3rd option would be to purchase a second hand iPad online. Apple’s refurbished store is also a great place to look for a deal. In fact looking at the refurbished store right now prices are starting at just $209. Apple’s refurbished products come with a new warranty as well.

Refurbished iPad

The latest iPad models on the current "vintage" list are the 3rd generation. The only models on the "obsolete" list are the 1st generation iPads. The 5 year window ends this Oct 16 since the model was discontinued on Oct 16, 2014.

https://support.apple.com/en-us/HT201624

iPad products vintage in the U.S. and Turkey and obsolete in the rest of the world

• • iPad [original]
  • iPad 3G
  • iPad (3rd generation) Wi-Fi
  • iPad (3rd generation) Wi-Fi, Cellular
  • iPad (3rd generation) Wi-Fi, Cellular (VZ)
  • iPad 2
  • iPad 2 3G
  • iPad 2 3G (Verizon)

iPad products obsolete worldwide

• • iPad Wi-Fi
  • iPad Wi-Fi + 3G

That doesn't sound right. Perhaps if it were a model considered "vintage" where they can cut off hardware service/parts (outside of California). I've talked to Apple Store employees and they say as long as the iPad is in good working order and has no damages such as dents or cracked glass you should be able to take advantage of the battery replacement service. Apple doesn't specifically repair iPads and return the same device to customers. Everything is handled as a "replacement" where it may be a new or refurb with a new battery, which you already understand.

Hello,

My apologies, I misread the support status for these models.