Airpods Always Disconnecting on All Devices

It's already been 2 years since this started in Nov 2019, guess its time to discard the device and switch to OEM's that have better ethical practices than forcing product upgrades on customers by intentionally disabling their products, 2 years of forum requests have not had any grievance addressal from Apple's side and it doesn't look as if this will ever be fixed since newer products are on their way.

All questions are same with my issue that happened with my AirPod. I’m noticed that phone iOS 14.4.1 got problems. Coz before I upgraded my iOS then my AirPod discount every 20 min or less than. I try my AirPod 2 and pro still same problem.

regards

Hi,

I’m having the same issue. I went to the Apple Store where they made a diagnostic of the AirPods, everything was correct and battery health was good. They scheduled a call with Apple Support, the person also was unable to solve it and scheduled another visit to the Apple Store Support. They should start a Service Program.

If you have reached this post in this discussion ¡CONGRATULATIONS! you just realized Apple is NOT going to fix the 6.8.8 firmware issue, any troubleshooting you might find will NOT work and taking them to an Apple Store will NOT be fixed since the ONLY solution to this problem is to buy a new pair. Apple is not going to provide support to a product that is no longer under warranty and out of their lineup.

So you either buy a new pair or you don't... honestly there is no purpose to keep having this open discussion.

Hi All,

I think it's safe to say that Apple is not going to address this issue any time soon.

What could help is to put pressure on Apple by sharing this issue and discussion on all your social media platforms.

Also leave a 1-star review for Apple and its products on different platforms with the request to address this issue.

:)

Same problem here. Have the latest firmware for gen1 airpods. They disconnects after 5-10 minutes and the battery level is 70% and above. If i put the airpods in the case for 1 second and then take it out i can listen in 5-10minutes. No sound for lowbattery or nothing... just cuts the connection. Killed by firmware =( that's sad and should be illegal...

Same problem with me. I have never updated the airpods so it's not a firmware issue. I use them on my samsung s9. Must be a hardware problems with the 1st gen airpods. Has anyone tried getting a replacement/refund at the Apple store?

I have two AirPods, first generation with FW 6.8.8, two iPads, one iPhone SE, Apple SE Watch, and a Mac, all with the latest software load. Both AirPods do exactly the same thing, after less than one minute of use, the right ear disconnects. I can reconnect with the left pod and if I put the right back in the case, it will work for almost exactly 1 minute. I can put the right pod in the case for less than 20 seconds and it will connect for about 1 minute. Apple store has checked the AirPods and determined to be in good working order. FW must be the problem! Apple, please fix this problem….this is $300 of your product.

This solution worked for me, just reseted the airpods to factory setting and now they are working fine.

Thanks.

i erased my whole phone and set up it as my new phone its working fine for now

Hi all, Apple does not take this form seriously, let’s all tweet : # Fix the AirPods

Have you tried to use on non-Apple device?

Write the problem to “apple feedback” is the most important thing.

Mine has same issue with left one and disconnects in around 10-15 mins while in call only after firmware upgrade to 6.8.8. It seems apple is doing this intentionally to purchase AirPod 2.

I change battery. No help. Problem is in firmware.