Airpods Always Disconnecting on All Devices

Another brick in the wall. AirPods disconnect after 30 seconds of music, after 5 seconds only left returns to life and after another 30 seconds disconnect again. This is so infuriating that Apple silently ignores a problem that’s being shout out EVERYWHERE about any of their products.

How was that class action suit going!? I live in Brazil, would I be able to opt in?

Model n. A1523

serial : FX****8TT

Version Firmware : 6.8.8

Version Hardware : 1.0.0

[Personal Information Edited by Moderator]

Did you guys happen to use your AirPods with multiple devices?

I used to pair it with my iPhone, my Mac, and my wife's iPhone.

(Just trying to figure out similarities we might have in using our AirPods 8~)

I found this unrelated issue and solution: https://www.reddit.com/r/airpods/comments/bq6p3a/airpods_syncing_troubles_and_firmware_mismatch/

I imagine we're all cluelessly trying to sort things out. I try this procedure later...

does work for you ? i am replayng all and after 1 hour nothing happens... how can i check singual airpod firmware ? It can be possible this error because of when listening music disconnect a singular airpod and then the other one... so i think is correct that every airpod aren't simultanuisly connected due to this different firmware. The work not egual. Anyone tried to connect the case with airpods to itunes ?

Exactly the same issue since couple of months. Everything started with the right one and now happens with both.

im really frustrated and don’t think will buy AirPods again.

#shameapple

im wondering if everything would get solve just downgrading the pods...

Hi Team,

kindly suggest a solution to this thread there were around 250 plus people who have been reporting the same problem and am being one of them. Kindly try to address at least whats the problem exactly is. My AirPods was working just so fine until few day back after firmware update. Left gets disconnected without any proper notification for low battery. When i put it in the charging case left show 100% battery. Must be definitely software issue. Kindly rectify it ASAP. Don't break our trust on you ...

Same problem! I thought my air pods were broken, but everybody has the same situation here. For me it also started around the summer holidays last year. Yesterday I ordered Air Pods Pro, and only today I came across this thread and I am shocked. I don't know whether to cancel my order because my current air pods seems to be damaged by software upgrade... Disconnecting all the time so it's unusable. I'm worried if similar actions will work with Air Pods Pro.

Same issue here with first gen AirPods. The weird thing is that it started a few months back and the left airpod would disconnect after about an hour or so. As time went on however it grew increasingly more frequent and now the left Airpod barely lasts 30 seconds before disconnecting.

Apple, seems like are deliberately doing this to the earlier Airpods. They airpods were working fine without the upgrade and now the thing stays on sometimes for a minute, and sometimes for 20 minutes. Absolutely not usable. The batteries are fine. Would be a shame to have to throw them away just because you want us to buy new ones.

With Steve gone, no one gives a **** about customers at apple anymore. They’re not the same they used to be back in the days. If anyone finds a solution for this kindly share it with everyone here.

FYI: This issue exists with First Gen Earpods paired with an Android phone as well.

Shame on the ‘Firmware Quality Assurance Testing’ team at Apple!! 👎🏻

For me this issue changed my mind. I have started telling everybody who was thinking to buy the AirPods, not to do so. It’s a pity but I can’t trust this brand.

this reminds me all the iPhones that suddenly reboot by them own, crushed, the macs that you shouldn’t update because they stop working etc etc. now I’m almost sure that it’s planned obsolescence.

im really sad as I’ll have the doubt in my mind and from now on I’ll have a deeper look in the competitor offers.

welcome to your early 90s back @apple.

6.8.8 is worse than 6.7.8.

BT connection will not break when listening music. But will break rapidly when making phone call or web meeting (microphone working), about 1 minute ~ 5 minutes. Useless of all above suggestion/actions till now.

It's massive case, Apple don't you notice?!

WHAT THE **** APPLE?!!!!! Why you guys don’t fix this thing?? It’s obviously that isn’t the airpods battery problem or what else you guys tell to your costumers... is the ******* software @_@! I’m having this issue since last year, it’s been like 6 months that my left airpods keep disconnecting after ONE MINUTE and the right keeps the song with 3h of battery: what **** are u guys doing? Forcing the people buy your brand new AirPods Pro? **** IT APPLE, be ashamed of this actions and fix this ****!

same thing that happened to my beloved airpod 1. excited to pick this one up and been using it diligently. until this firmware 6.8.8 happened. after less than 30 secs, both my airpods (left and right) just disconnects. Apple please.. help with your product.

Well I just wonder maybe only me at first. Now it’s first gen AirPods problem raise this issue all around now I think. Apple should fix this for us soon. Cuz Apple recommended commend ,we tried, and it still doesn’t work at all.