True Tone Problem Since Update to 10.14.6

Hi there,


Since the Update on my MacBook Pro 15 - 2019. True tone switches several Times a Minute.

Looks like I'm not alone.


Could you please check that?

An the Screen flicker.


Thanks

MacBook Pro with Touch Bar

Posted on Jul 26, 2019 2:04 AM

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Question marked as Top-ranking reply

Posted on Jul 28, 2019 5:52 AM

I just had a chat with Apple Support on this. It was not yet a known problem for them, but they advised me to perform a NVRAM/PRAM reset: https://support.apple.com/en-us/HT204063


After this procedure the True Tone switches and flickering are gone on my system (it's 15 minutes since performing the procedure, so I guess time will tell, but looking good so far..)

72 replies

Aug 22, 2019 12:15 PM in response to tayfour185

Guys, I have a solution for this issue.
The only one who helped correctly was an Egyptian guy from the technical support team in Dubai called Farahat. He advised to reinstall Mojave system after rebooting to recovery. I did that and I had a chance ti test it for 3 hours and the true tone was fine.
I really want to thank that guy.

That seems like a pretty radical solution, especially when it seems like Apple itself introduced the problem after the latest update. Will keep it as an option but I’m waiting to hear from Apple. Thanks!

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True Tone Problem Since Update to 10.14.6

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