You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

francouk Author

Level 1

8 points

Help! Can't Copy my iTunes Media - Error Code 100092

Hi Everyone,

Hoping someone can help me out with this. I just got a new Macbook Pro and I am manually transferring everything from my old MBP and I've run into a problem with iTunes.

I've copied all my iTunes Media onto an external hard drive but when I try to paste it to my new MBP's iTunes music folder I get an error message - "The operation can't be completed because an unexpected error occurred (error code 100092)."

The pasting goes all the way right to the end - from 20,000? files in about 15 minutes to zero and then right at the last step this error occurs...

Anybody have any ideas how to fix this?

Thanks so much for any ideas...

Franco

Posted on Jul 30, 2019 7:59 AM

Top-ranking reply

turingtest2

Level 10

274,564 points

Posted on Jul 30, 2019 10:11 AM

Apparently that error is triggered by an illegal byte sequence, which in turn might suggest some corruption on your external drive. You might find the Synkron a useful tool to copy over the folder in way that, hopefully, can copy everything except any problematic files rather than crashing when it encounters them.

tt2

View in context

Help! Can't Copy my iTunes Media - Error Code 100092

Similar questions