New Macbook screen flickering

So I just bought this macbook 2 weeks ago (newest macbook pro 13 inch) and every once in a while there will be a flicker across the screen in the middle and it will be gone in a flash. Is this my computer or the OS????? really don't want to have any more problems, I bought this one after my last macbook's screen cracked randomly on its own.

MacBook Pro with Touch Bar

Posted on Aug 14, 2019 3:23 PM

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Posted on Aug 21, 2019 9:27 AM

Many other users (myself included) have reported similar behavior from their 2019 MacBook Pro. Try turning off True Tone and "Automatically adjust brightness" in System Preferences -> Displays, see if the problem persists. I did this about a week ago and haven't experienced the flickering ever since.


Even if this takes care of the problem for you, though, I would suggest contacting Apple about it. It's really important that they look into it and fix it in a future software update (if it is indeed a software problem, which I'm guessing it is). Besides, not being able to use True Tone and auto-brightness on a brand new machine is quite unacceptable.

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Question marked as Top-ranking reply

Aug 21, 2019 9:27 AM in response to maddy2910

Many other users (myself included) have reported similar behavior from their 2019 MacBook Pro. Try turning off True Tone and "Automatically adjust brightness" in System Preferences -> Displays, see if the problem persists. I did this about a week ago and haven't experienced the flickering ever since.


Even if this takes care of the problem for you, though, I would suggest contacting Apple about it. It's really important that they look into it and fix it in a future software update (if it is indeed a software problem, which I'm guessing it is). Besides, not being able to use True Tone and auto-brightness on a brand new machine is quite unacceptable.

Aug 1, 2020 9:33 PM in response to maddy2910

I have a new macbook pro 2020 13" with the latest Catalina (10.15.6) and it happens to me too! Flickers on the Macbook pro screen with Apple TV, as well as a green tainted external monitor picture anytime I go full screen with any app (youtube, apple TV, netflix etc.). This is extremely annoying. Fortunately, there is an easy trick that, so far, fixes all my display issue when they happen: Changing the cursor size! ( see discussion https://discussions.apple.com/thread/250626818)


This sounds so random, but it works like a charm for me. Apple really needs to fix those issues.

Aug 15, 2019 9:47 AM in response to maddy2910

Hi maddy2910,


​Thank you for using the Apple Support Communities. I understand you're seeing an intermittent flicker on the display of your MacBook Pro.


Does this happen when you're using a particular app? How often would you say it appears?


Are you using an external display?


Does it happen while you have anything connected to your Mac, like an iOS device or external hard drive?


Depending on the answers to the above, it might help you to Reset NVRAM or PRAM on your Mac. Give that a try and see if that clears things up.


Take care!

Apr 15, 2020 11:17 PM in response to MikeApple9

I did contact Apple, but no Idea when I'll be able to get my laptop to the store with the lockdown.

I was sitting in a very sunny spot yesterday and got annoyed with the auto brightness adjustment washing out all colors on my screen. Apparently this function changes gamma values too when the brightness is already at maximum and the environment still gets brighter.. I disabled the gamma part of the auto brightness based on this page: http://www.mackungfu.org/el-capitan-s-crazy-gamma-adjustments-photographers-beware


Since, I haven't seen the flickering reappear, but I suspect it to return anyway..

Aug 18, 2020 9:45 AM in response to NijJoshi

You definitely need to send it in for repair. Contact apple and describe your problem. No guarantee they'll fix it the first time, but they warranty their repairs for 3 months, so if they don't get it fix, you'll have another 3 months to send it in again. Mailing it in is the easiest, as they pay for shipping and it's almost always back within a week.

Sep 29, 2019 7:07 PM in response to Teddy_B

Hi Jameson,


I've been having this issue on my brand new 2019 Macbook Pro 13 inch. Took it to Apple store and had it sent in for repair and they gave it back a week later saying that they were unable to replicate the issue. This is extremely infuriating, and has been an issue that numerous customers have complained about on various forums - not just the Apple Support site, but also Reddit (https://www.reddit.com/r/macbook/comments/ckpmne/new_2019_macbook_pro_screen_flicker_flashes/) and Youtube (https://www.youtube.com/watch?v=etWlvxPD2f8).


Really hoping that this issue is resolved with the release of Mac OS Catalina. It doesn't seem likely that this many devices are physically defective. If you have any power to raise this to people with more authority, it would help a lot of Apple customers who have spent a pretty penny to have these "premium" machines.


Thanks!

Apr 21, 2020 3:22 PM in response to maddy2910

I just received my new MacBook Air today and while I'm watching the Apple TV + programs like HOME and SEE, I noticed flickering. Sometimes there would be a green screen or shape too. It would blink sporadically and sometimes would go for a while without any. Very strange. I searched on google and one remedy is to change the cursor size to large and then back to normal...

Apr 21, 2020 5:28 PM in response to SZABOMario

Did it work for you? it did not work for me (changing cursor size).


I literally tried all the solutions out there (including the cursor size change) none of it worked.


The only way is to make Apple to realize that it is a common bug and they need to fix it.


We can do it in two steps:


  1. check"I have this question too" on the original post.
  2. Call Apple customer service to let them know this issue and request them to escalate to engineering team.

May 21, 2020 1:29 PM in response to maddy2910

Hi,

I have a MBP 15" 2019 (TouchBar) with a screen flickering/flash randomly. I tried a lot of things which were suggested here, but nothing fixed it. It does occur randomly, I'm not able to reproduce it. Sometimes its once a day, sometimes its multiple times in an hour. I managed to film this with slow motion and it looks like some part of the screen, mostly the lower part, is going black.


Because of this I already send my MBP in and the logic board was replaced. This did not fix it. I'm thinking of sending it in again, but I fear I'm just loosing 3 weeks then and the errors is not gone. It does not look exactly as the videos from others here, so I wonder if this has the same root cause.


What I noticed: This only happens when the internal graphic card is used. When switching to the Radeon Pro 555X card it does not happen.


I hope Apple can give some official information about this. Video: https://streamable.com/f4u2bn


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New Macbook screen flickering

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