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Level 1

12 points

Workouts Not Recorded by Exercise Ring

Does anyone else have issues with workouts not being recorded with the exercise ring? The only one that will record in my exercise ring is the “other” workout. I get 1-for-1minures there. However, 5 mile outdoor walk, nothing. Three miler indoor run, nothing. Yoga, nothing. HIIT, nothing (even after making my heart rate almost double). Tried every level of technical support:

paired and unpaired watch

recalibrated

paired watch with different iPhone

all updates run

recalibrated a bunch of times

After 4 calls to support (4 hours of my time), a trip to the Genius Bar, level 4 support, and supposed analyzing by another group of specialists....the Apple Watch Lead at Apple Support had the brilliant solution of waiting for the next update that might be out in the next month or so.

I am am hoping someone else might have a different solution I could try...?

Apple Watch

Posted on Aug 23, 2019 7:59 PM

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ColoradoSkye Author

Level 1

12 points

Posted on Oct 4, 2019 12:00 PM

So I found out what I think might be happening. In order for it to be recorded as exercise (except in other & yoga workouts), you have to hit one of the following:

Heart rate higher than 130
Average pace lower than 18'10" per mile
Speed higher than 9.5 mph

My guess is that you probably hit the pace or the heart rate for periods of time to trigger the exercise ring on the walk.

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Workouts Not Recorded by Exercise Ring

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