BootCamp / Bluetooth Not Showing in device manager / Windows 10

I am on rMBP late 2013 , recently I upgraded from W7 to W10 and had BSOD but I solved that by renaming a file in drivers which was MacHalDriver.sys to .bak (just wrote 1st part in case someone need it) .

In the last 2/3 years I was unable to use bluetooth on my device while on bootcamp /W7 but I was hoping if I upgrade to W10 that problem would be solved , BUT SEEMS actually people have same problem on W10 also.

My bluetooth does not show in Device Manager at all ,I checked every single trick on the internet :

1-checked Device Manager /view /show hidden devices /failed

2-Device Manager /action/scan for hardware change /failed

3-Tried to install from the file I DL from apple called like something like : "AppleBluetoothInstaller64 " from bootCamp5.1.5640 which I Downloaded manually while back .

4-looked for deleting a file called : MotioninJoy in device manager but I don't have it , should I look for it elsewhere , like in windows driver ?

link to DL bootcamp for rMBP late 2013 : https://support.apple.com/kb/DL1721?locale=en_GB

Funny thing is , if I use BootCamp assistant ro download driver update , I always get an error message when I try to run them .It seems bootcamp DL wrong driver for my device so I had to find the page and DL myself ,which not 100% sure if its updated , I put the link above.

So I cannot find the bluetooth anywhere in device manager /cannot reinstall the bluetooth because I get the message : not needed ( no device for update was found ) .

Is there anyway to get the bluetooth function at all ? I have seen people struggling all over the internet and no one found a certain solution ?

Also , my last question , does anyone used Brigadier instead of bootcamp to DL drivers etc ?

I don't know if my problem is driver or something else ! btw my BT works fine on OS section .

Thanks

MacBook Pro Retina

Posted on Aug 27, 2019 4:44 PM

Top-ranking reply

Roxham7 Author

Level 1

5 points

Posted on Sep 2, 2019 4:44 PM

Here is the solution for :

1-Not being able to install bootcamp drivers on windows 10 and getting error "installed product does not match installation source .

2-Bluetooth not working on Windows 10 , even getting message "there is not bluetooth on this device ,please use external bluetooth)

Here is what I did :

1-Click the start button and type in "regedit". Right click -> Run as administrator

Navigate to HKEY_CLASSES_ROOT\Installer\Products and find the folder "A2C2B2AF14AEA5943980062716525D26". Rename that folder to something like "_A2C2B2AF14AEA5943980062716525D26" or whatever. You can also export it (as a backup) and then just delete it,it might take some time to find the folder ,take a good look ,there are so many folders in there and try not to mess other folders // after that close regedit.

install setup.exe from usb you already created (using bootcamp assistant) ,you can also direct DL on your windows part and go other way which I provide you with the link that explained it that way .

If you're still getting a "Windows Installer stopped working" dialog , just ignore it and click on "Close Windows Installer" and BC should continue to install , after installation complete it will ask you to restart your computer ,if it didn't ask , you restart anyway.

Be aware some people have had problem opening apps like Office etc ,others had some problem with audio but they all are explained on the other link I provide you ,just take a look .

For me all my driver actually works fine and I was able to open Excel but didn't have office to try ,however I have had another small glitch which trake me 15 mins to realise what it is :

If you are using an external monitor (like me) , driver update will scale to random number ,the layout for Apps /Texts etc and at 1st glance it might look like graphic card problem ,but it isn't .even all my resolution was correct ,but items was just simply zoomed in in ultra size , so just put it back to recommended size and you are good to go .

Now I am a happy chappy typing with my bluetooth keyboard as well as using my bluetooth headphones and mouse all together :))

Good luck to you all .

https://discussions.apple.com/thread/7172193?page=3

https://discussions.apple.com/thread/250589639?page=2

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BootCamp / Bluetooth Not Showing in device manager / Windows 10

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