iPad Pro 12.9 Screen Light Bleed

@Halliday, since this is a user helping fellow users site, simply provided by Apple, I am pretty sure they do lurk around listening to what their user base talks about. Also, verifying/knowing that other people experience the same design failure that (usually) does not affect usability is big help on its own accord.

And, yes, I am sure they know they screwed up partly because of threads like this.

And I want them to know that they still enjoy my $ only because there is still no viable alternative to the iPad ecosystem. If this changes and they carry on such mishaps paid at perfect product price, I (and family) may just move out of their ecosystem.

@Halliday

I am not using it: I have used it twice in the recent past and NEVER heard back from then, not even an acknowledgement I left feedback. It has been a waste of time for me.

@costa.bas

Please do report back if you hear anything from them.

From the Apple feedback page: "We read all feedback carefully, but we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted."

Once, many years ago (these forums were a bit different then), I submitted feedback that clearly interested Apple as it generated a response from them. My product feedback has been rare (for good reason: Apple product tends to be stellar).

So lack of response does not necessarily mean that feedback has not been noted. A user may prefer otherwise, but Apple's policy is clearly stated.

I’m having the exact same trouble with my 12.9 iPad Pro (2nd Gen), already on the replacement model and the backlight bleeding is occurring again. Obviously this hardware fault is extremely common and the device is not fit for purpose considering it is supposed to be a “PRO’ model and can’t even last a year without issues, in fact I had a 2012 iPad model that survived 5+ years without a problem, maybe I should have stayed with that instead of upgrading!!

Yes, I thought that was normal, I think I got use to it. But when the lights started turning off I realised I had a real problem and it has been getting worse. The lights still flicker on and off some times and with a tap on the side you can get lucky.

So does Square Trade need to request that you need to get it diagnosed at Apple or any repair shop as proof before they send you a check for the purchase price?

Also Square Trade is only avail on new products?

Good morning, and you are right, Myaka. Now, my daughter's 10-inch Samsung tablet it still running fine (and so is my ancient Motorola Xoom (yes, that's right, the 3G model) -- neither have ever had this issue, and they are OLD.

If Apple commands a premium price, and they certainly do, they SHOULD provide a superior product -- without these defects. All of my devices have been handled with extreme care and look like they are BRAND NEW!

if you want to replace this iPad, then be prepared to pay.

Sorry & Best of Luck to You!

On dark mode mine still appears

Electronics devices, computers and appliances depreciate so much faster than something like a car/automobile which depreciate pretty fast, too!

Thank you nico, so far you’re the only one.

’stick

It may or may not happen, again.

No one knows.

Everything in life is a risk.

The iPad screen light bleed is NOT a common issue, if that helps you further.

Risk is relative, methinks.

Most 737 Max airplanes did not fall from the sky.

I guess I am more risk-averse, MichelPM.

iPad Pro (12,9 pulgadas) (2.ª generación) bought in Spain. Shame on Apple