Macbook Pro 15" 2016 Battery Issues

Battery prices do vary slightly for different models. The difference you mention may be between the 13" and 15" models. While there are multiple free battery repair programs they can vary in specific qualifying details depending on the exact model laptop and the programs have various times limits (usually 3 or 4 years).

I forgot to mention that you can provide feedback to Apple here:

https://www.apple.com/feedback/

Hopefully the repair turn around will be on the earlier side. Good luck.

The battery condition is listed as "Replace Now". This means the battery has failed and needs to be replaced. Most likely if you run the Apple Diagnostics, it will confirm the diagnosis. Apple has multiple free repair programs involving batteries (some are not publicly acknowledged), so I would suggest taking the laptop to Apple or an Apple Authorized Service Provider to be examined.

Here is the current list of the publicly acknowledged Apple free repair programs:

https://support.apple.com/exchange_repair

You could see if a local Apple Authorized Service Provider could do any better for you. Some AASPs will perform the repair in their own shops without the wait. Doesn't hurt to inquire. I would suggest acquiring a used computer which can be used for emergency purposes. Electronics do have a tendency to fail at the worst possible times. A lot of businesses retire really nice & powerful computers once the support contract runs out.

It is unfortunate Apple has chosen the path they have with these batteries as it does increase the repair costs and repair times. People can vote with their wallet by purchasing a different brand. I do this all the time. It isn't always easy, but I prefer to reward people & companies that attempt to do right by me even if their product isn't quite what I want.

V1234W wrote:

Got an email from Apple yesterday AM, that the tech found hardware issues not found using diagnostics (yeah right) and needs another 795.00 to fix it, I asked to cancel the repair and return it.

When a tech takes the laptop apart to perform a repair, techs do find issues which are not noticeable before taking things apart. It happens from time to time when I repair equipment no matter how careful I may examine a unit beforehand.

Today got an email, saying repair completed and credit card has been charged.

Did they charge you extra or did they charge you the original agreed upon price when you dropped the laptop off for the repair? It is possible Apple has completed the original repair as agreed upon originally.

Is apple **** bent on screwing customers?.

I am going to sledge hammer by MBP and put it on Youtube. My last apple purchase for life.

You should check to see if the laptop's battery has been replaced first. The laptop is most likely repaired if Apple is charging your credit card, although mistakes do happen.

Never again.

Definitely your choice and right.

Since the Cycle Count on your battery is only 2, then Apple did replace the battery. It is possible they already had most of the work done when you canceled the repair and the time involved to undo everything would exceed what it costs for the battery replacement and they just gave it to you. A battery replacement is a very time consuming operation.

Enjoy your laptop.

Hi,

15-inch MacBook Pro battery recall program.

https://support.apple.com/15-inch-macbook-pro-battery-recall