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ios 13 and itunes support

Does anyone what Apple plans to do regarding itunes and ios 13 support? Apple released today itunes 12.10.0.7 for Windows users which presumably has ios 13 support but there has been no update for mac users. I am running High Sierra 10.13.6

I remember last year Apple made it really complicated for Mac users because they installed ios 12 on their phones but itunes was not recognizing the phone when it was connected. Everyone had to figure out how to get things working again when Apple released a software update to get itunes to recognize ios 12. It was a big pain.

Posted on Sep 11, 2019 2:42 PM

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turingtest2

Level 10

278,055 points

Posted on Sep 23, 2019 11:55 AM

In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.

tt2

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131 replies

turingtest2

Level 10

278,055 points

Sep 24, 2019 1:32 PM in response to gautamsaurabh

Are you using a VPN? You might also try checking for malware with a trial of https://www.malwarebytes.com/mac/.

tt2

Sep 25, 2019 11:22 AM in response to turingtest2

i am not that tech savvy and don't understand switching DNS servers :(

i did reboot my router.

i am using broadband cable internet

Sep 25, 2019 11:48 AM in response to turingtest2

thank you for your help, tt2. i am

yes, outside my skill set but I am willing to learn.

it did download but taking an eternity to install.

stuck at this ....

Sep 26, 2019 8:35 AM in response to turingtest2

thank you tt2

it worked and now itunes showing my iphone.

(sorry for the wrong thread but any help regarding left shift key which is not working and acting like always pressed)

turingtest2

Level 10

278,055 points

Sep 26, 2019 9:18 AM in response to gautamsaurabh

You're welcome. 🙂

(Short of slapping the key sharply a few times to persuade it to unstick I don't know what to suggest.)

tt2

fuzact

Level 1

8 points

Sep 26, 2019 8:18 PM in response to turingtest2

This Worked! Made all the difference!

Thank You so much.

turingtest2

Level 10

278,055 points

Sep 27, 2019 2:15 AM in response to fuzact

Good news, glad it helped. 🙂

tt2

LWM12

Level 1

4 points

Oct 1, 2019 11:10 AM in response to LadyNole1

So how can we go back to IOS 12?

turingtest2

Level 10

278,055 points

Oct 1, 2019 11:20 AM in response to LWM12

Downgrading iOS is not supported.

tt2

turingtest2

Level 10

278,055 points

Oct 5, 2019 7:41 AM in response to Benzebut

Yes. Clearly I should have taken a screenshot.

tt2

Oct 6, 2019 2:41 AM in response to turingtest2

Worked for me. Thanks a million

gistme

Level 1

23 points

Oct 6, 2019 10:07 AM in response to metecakir

metecakir, could you tell us "what" worked for you? i.e., Mac OS #, iTunes #, and iPhone # and iOS #

Thanks, would really like to hear! :)

turingtest2

Level 10

278,055 points

Oct 6, 2019 10:13 AM in response to Benzebut

Just to confirm. My iPhone 11 Pro Max also connects but I cannot currently back it up due to lack of space on the High Sierra volume.

tt2

turingtest2

Level 10

278,055 points

Oct 6, 2019 10:15 AM in response to gistme

Presumably the steps in the post they replied to.

tt2

Oct 6, 2019 2:22 PM in response to turingtest2

Well, I can't log into my iTunes at all on my Mac. This is a hot mess!

Apple get it together, please!

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ios 13 and itunes support