You are already a member of apple music

i can not play music in my device. It says you are already a member of apple music. Please help.

iPhone XS

Posted on Sep 19, 2019 11:24 AM

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Question marked as Top-ranking reply

Posted on Sep 20, 2019 10:34 AM

Hi dasunrsk,


Thanks for using Apple Support Communities. It sounds like you’re having trouble using Apple Music. I’m happy to help. 


If you’re receiving this message in error, I suggest signing out of, and then back into Apple Music.


You can do so by tapping Settings > iTunes & App Store > [Apple ID] > Sign Out. Once you’ve signed out, restart your device and sign back in. You’ll also want to make sure iCloud Music Library is enabled by tapping Settings > Music.


Keep in mind that this will remove any songs you’ve made available for offline play, and you’ll have to re-download them once you’ve signed back in.


If I’m misunderstanding your issue, please reply with additional details.


Take care.

75 replies

Mar 10, 2020 7:34 PM in response to dasunrsk

I was getting this same message. I tried bunch of different things such as closing app re opening, etc.. What finally worked for me was using Siri and asking her to “play music” this began a random Music app radio and brought me to page on app where began filling out username. Once I did that I could click on any song without the “you’re already a member” pop-up appearing. Hope this helps.

Dec 14, 2019 2:29 AM in response to dasunrsk

If you’re still trying to fix it like I was for the past 7 hours, I decided to backup my iPhone and erase all content and setting and it seems to have worked. Obviously this shouldn’t have to be an option but after trying everything else this is the only solution that has worked for me. Hope it works for some of you too.

Apr 17, 2020 5:41 AM in response to dasunrsk

I have an iPhone Xr and I just recently ran into this same problem. I turned my phone off and on again and got the prompt one time when I turned the phone back on but after, I could play all my music. It happened once before so this might only be a temporary fix but it’s better than signing out and having to redonwnload all of my music

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You are already a member of apple music

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