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You are already a member of apple music

i can not play music in my device. It says you are already a member of apple music. Please help.

iPhone XS

Posted on Sep 19, 2019 11:24 AM

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Question marked as Best reply

Posted on Dec 14, 2019 2:56 AM


Sign out of your Apple ID, then sign in again:

  • In Settings- Your Name- iTunes & App Store - Apple ID- Sign out, sign back in 
  • Close the music app and 
  • Restart your iOS device. (until the Apple logo appears)

And make sure after this you have sync library turned on 

  • In settings - Music -turn on Sync Library and Turn on “Show Apple Music”


75 replies

Apr 4, 2020 2:02 PM in response to chris_g1

am I signing out on pc or my iPhone and iPad. iTunes used to be great, now not so much. They need to stop upgrading it and leave well enough alone. After 10 it started sucking. Anyhow once I downloaded the new version yesterday I started to get this bs and now can’t play songs I’ve downloaded. What’s the point in paying for Apple Music if I have to deal with this aggravation.

Apr 17, 2020 5:41 AM in response to dasunrsk

I have an iPhone Xr and I just recently ran into this same problem. I turned my phone off and on again and got the prompt one time when I turned the phone back on but after, I could play all my music. It happened once before so this might only be a temporary fix but it’s better than signing out and having to redonwnload all of my music

Apr 18, 2020 9:29 AM in response to iiamsharee

Yes. All of it considering I cannot access anything. Repeated issue with Apple Music..... their hardware is fantastic but their software is ****....


where is apple with their support - no where and typically it’s other users aka The ‘Apple community’ who normally find the fix....... we pay top dollar for their products and bugger all support

May 6, 2020 3:07 PM in response to dasunrsk

Solved! I had the same problem on iPhone 8 Plus iOS 13.3.1. I have 3 Apple devices: MacBook Air, Apple Watch and iPhone 8 Plus. Also had used my account on 2 Windows based laptops and on Amazon Fire. So all these 6 devices were listed on Devices under my iCloud account.


So I went ahead and removed all the other devices not Apple. Switched off my watch and signed out of music on MacBook. Then I tried Music again on my phone and it worked like there was no problem at all! Signed in on MacBook and switched on my watch and we are good



May 7, 2020 10:15 PM in response to dasunrsk

I had the same problem when changing regions and when I first started my subscription. I contacted support for this and they found a solution after a 20 minute wait. You have to sign out of iTunes and app stores (found through the search bar). Then go to general > reset > network settings. It restarts the phone. After turning it back on, log back into Apple ID and it should work. Thats how I fixed it. Hope this helped!

May 21, 2020 9:58 AM in response to dasunrsk

I had to sign out of my iCloud uninstall Apple Music reinstall it go in 3 months free then cancel uninstall sign in apple and iTunes in setting the reinstall it told you welcome to your plan then made me restore my music history then it worked

You are already a member of apple music

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