Photos in iMessage disappeared after ios13 update
After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
After updating to iOS 13, all photos previously sent and received through iMessage are gone. Has anyone else encountered this issue and found a solution?
iPhone XS
Just a suggestion which you may have already tried, but on my phone if I click on the info icon at the top and scroll to the bottom it says x number of images in iCloud and there is an option to download them. Hope this helps
That’s good at least. And oh no about the photos and videos thing... Let us know if that finally finishes downloading. I don’t want to do a restore for it to only end up messing up my photos and videos.
It looks like it is mixing things up then if it is showing that live thing. Even with the indexing fix there appears to be other problems (like inaccurate storage display, and also what you’re describing).
MY PHOTOS AND MY LINKS ARE MISSING TOO, AFTER THE UPDATE, TIRED OF CALLING APPLE SUPPORT, NO ONE CAN HELP. I WONDER WHERE ARE ALL THOSE PHOTOS, THAT I KEPT ON MY IMESSAGE, I HAVE THEM ON MY OLD IPHONE 7 , BUT I WANT TO HAVE IT IN MY X, ANY IDEA , WHO CAN HELP. THX
No.
the phone only needs to be connected for the software restore, once the iOS is restored you can disconnect it. If you are restoring from a computer backup you will obviously need to keep it connected for that as well.
once the data is downloaded back to the phone, you should keep it connected to power and wifi as much as possible to index.
if you disconnect when you reconnect to wifi / power it will resume where it left off.
So i used your process of connecting to itunes to restore to 13.2.2, then backed up from my iCloud backup after the restore was complete but still not having luck. After the iCloud restore i went into a larger thread with photos and it showed the "XX photos in iCloud" and clicked download. It then showed the "Downloading Messages from iCloud" when at the main messages screen, left it connected to power/wifi until the message went away, then went to check the messages and again nothing was there still.
Since then i've tried hard reset, log in/out of icloud, turn off/on Messages from iCloud backup and it's shown the "Downloading Messages from iCloud" several times yet nothing when it's finished.
Any ideas here? Is restoring to 13.2.2 through itunes then doing the iCloud backup not work?
Thx
One final question. Everything indexed properly and I woke up to a perfectly working phone but now my photos on my MacBook air is stuck on Downloading 1 Original Pause
My total number of photos is the same on my iPhone, I pad and computer even with this message. It is however one photo less in iCloud.com.
It's always something.......
Yes...both are no longer showing any history prior to the restore, however my voicemail history is intact. I am fine with this since I don’t reference my call history or Safari history that often..or really ever. I’m happy just having things indexed properly again...minus some older photos showing a runtime as if they are videos instead of photos.
Did this issue get fixed? My iphone 8 in the text messenger thread once I went to info, I can see all the pics in the text thread. Upgraded to the iPhone 11 Max Pro and restored from latest backup. The restore was good and all text are there along with pics pics are in the thread, but there's no "see all photos" for me to view in the message thread. They are not displaying. Is there a solution?
I did the exact same thing after a month of trying everything imaginable to figure out a work around including every worthless attempt from engineering and this worked for me too. It was a massive relief.
I suggest you find a way to clear up some space. Temporarily move things to an external drive maybe or use a different computer. There is a way to backup your phone to an external drive but it requires some effort. If you do a search, you’ll find options online for how to do this.
I have everything in iCloud (supposedly), as it shows 168 GB (I pay for extra) so I am hoping that would work but I am scared. I know how to back up pictures and videos to a flash drive although it will take a very long time (128 GB flash drive) and I think I can sync safari info and notes to my Mac at least. I just hope the cloud would work...
It’s great that you’ve provided a solution but don’t think it’s necessary to be rude. Personally, I’m frustrated because Apple created this issue and they should be able to fix it without anyone having to take these steps.
My photos in my messages has disappeared and when i try to download them back from iCloud it just says downloading but it doesn’t. So i updated to ios13.2.3 and now its not even giving me the option to download from iCloud anymore. Whats is going on? Is my photos gone because I didn’t delete and i need them back
Haven’t several people stated that this did not resolve the issue? Personally, I just gave up and am considering going back to Android. Apple Support via chat was useless. I’m tired of having so many problems with an $800 phone.
Were you able to download the images from iCloud? When I try downloading them, nothing appears. Where do the images go? Doesn’t seem to return to my iMessages nor the photos app...Then the option/link to “Download images” disappears...
It’s a start...Hopefully, the next update addresses this issue and is able to restore all photos. Keeping my fingers crossed that they do find a solution because I lost some important things with that previous iOS flaw...
Photos in iMessage disappeared after ios13 update