Missing pop3 email sent folder at IOS13

Mikey, I am talking about an iPhone 6S, not an iPad.

There was not much in my POP3 mail account, the few messages I had were kept after the upgrade from IOS 13.1.3 to 13.2 (please do not take this as guarantee for your situation).

I also believe it is standard that the IOS mail app does not delete POP3 message on the server, in other words: your received mails should stay on the server until you delete them in an other way.

I noticed that the Advanced settings are back in the POP account setting (to my strong believe this was at least partly missing in IOS13.0 / 13.1).

In the Advanced POP3 account settings you can specify to delete mail messages from the server or not.

Hi Wouter. I understand the server bit. When the emails are downloaded to the iPhone they live in the inbox on the phone until physically deleted from the phone. So what I’m saying is that iOS 13 and 13.2 both wiped out the majority of my emails in my inbox on my phone.

Hi again Wouter. My advanced settings weren’t affected and it didn’t matter really because once the emails have been downloaded to the phone they stay there forever even if the originals are deleted from the server. That’s how POP email works. IMAP is different. If you delete an email from one device, it gets deleted from all associated devices.

Mikey, he is correct. That is not how pop mail works. You can select your preferences as to messages staying on the server. Pop gives you the ability to decide (in your config) hope universally you want to handle this. IMAP does not. If his settings dictated delete when downloaded then the mail is gone.

Btw he Is also Correct in that the advanced settings were not available at least to me also. Additionally even if you changed them the mail already downloaded to the phone would already have been deleted on the server. So no matter what in this case the result would be lost email.

The trick of creating an email with a photo attachment but saving it as a draft instead of actually sending it, seems to have worked for me. I’ve shut down the mail app and reopened it, and it still seems to be working. Thank you so much.

I’m still missing the old drafts that were sitting in the draft folder prior to ios13 though.

Logging the issue with apple is on my list of things to do.

This worked for me: go to email. Click mailboxes. Click edit. Check ‘all sent’ folder to turn it on. Go back to mailboxes list. Send a test email. Then go into sent folder. They now all appear. If not try to send another test email from the phone. Worked for me on iPhone 7.

Horrified by many of the unnecessary changes in IOS 13. This is just the latest I’ve discovered. Why Apple?? I’m seriously thinking of moving to Android where I can have a bit more control over changes.

Hi I have now noticed a new problem. My POP inbox on my iPhone X loses the oldest emails every day. When I go to my inbox and scroll down to the end, I only have a weeks worth of emails saved. Every day, as I download new emails, the oldest ones drop off never to be seen again. VERY frustrating. Anyone else with this problem?

have you checked 'internet mail' to see if these emails that are missing are on the server? ... you probably still have them but the dysfunctional iphone11 POP mail situation and iOS13 is an ongoing nightmare.. let apple know.

I have had a case open since ios13 was released. After MANY frustrating calls, logs off my phone etc, I have just had a reply form a senior Apple guy in Australia that Apple are no longer supporting POP and I should migrate to IMAP !!!!

RIDICULOUS...I HAVE BEEN USING POP FOR YEARS and now I get this response?!

Disgusting!!!

I have a 6S as well & waited until 13.2.3 to update. I have 2 POP email accounts on my mail app, and my sent folders, as well as emails within the folders, disappeared. I’ve called AppleCare, and I’ve been told to call Earthlink (good luck), reset or restore.

I’ve read the forum suggestions, tried some of the suggestions without success. I can’t risk losing anymore folders. Does anyone have a sure fire solution to this problem?

In the meantime, APPLE ENGINEERS, FIX THE iOS!!!

It’s not the hardware or POP, it’s the update to 13 that has created this problem.

I tried the fix above by going to Advanced settings, and it didn’t work.

I can’t afford to lose my new emails or iMessages if I go back to iTunes to restore 12.x which I had before going to 13.2.3. I don’t use iCloud.

Does anyone have any suggestions?

unfortunately Apple engineers dont read this thread.. you would need to, as we all need to, complain directly to apple... this is the iOS and their failure to fix POP3 issues... ongoing and destructive! ... i switched to iMAP which solved the issue for me.. but iMAP is not for everyone.. completely unnecessary ..they should NEVER have released iOS with this serious problem .. good luck