Missing pop3 email sent folder at IOS13

I just updated to IOS13 and now my sent folder POP3 email account disappeared. Now only showing and inbox and drafts folder. Anyone experiencing this problem? Any idea how to get it back? Hope Apple fix this quick as it’s obviously IOS13 issue!


iPhone 6s Plus

Posted on Sep 20, 2019 2:05 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2019 9:24 PM

Hi. I fixed my issue as follows:

1. Download 13.1

2 Delete and re-create your POP account

3. send an email.

4 Write and save an email.

5 Trash an email

ALL MAILBOXES CAME BACK!

198 replies

Sep 25, 2019 2:27 AM in response to mikeyk1

I have tried all the suggestions but the only folder I can see now it's trash bin. No sent folder and draft are not saved. Tried to recreate the account and I spent sometime to send new emails and try everything. Any suggestions?


EDIT: I can see the Sent (All) folder but not the single folders under each POP3 account.

EDIT2: Strangely enough, after sending an email from a POP3 account the email sent goes into the All Sent folder. As soon as you close and reopen the mail app, the sent email is gone. Frustrating.

Sep 25, 2019 3:26 AM in response to deeceeontario

It doesn't make any sense. Why should a folder reappear with time? It must be something else.

Why sent mails go into the Sent All folder and disappear after closing and reopening the app? Why, if you send another mail, they all reappear in the Sent All folder and again disappear when you close and reopen the app?

This is total nonsense, so it might be that "wait" - as it is nonsense - could be the answer. But, sorry, I doubt it.


Just to be clear: I have the trash bin but not sent and draft are not saved into the draft folder (which appears when you write an email and disappear when you have sent it)

Sep 30, 2019 10:31 AM in response to petwir

My pop3 account is almost functional.


I have inbox, sent, trash, & draft folders, but like most people, anything I save as a draft disappears into the ether. I would think it would at least make it to the “all drafts” folder since all my sent or deleted emails were going to their respective “all” folders pre-13.1.1.


I have also noticed something odd that Im not sure anyone else has experienced: I’m out of town & if I use my hotel’s wifi I get a message that I have wrong pop settings or password etc & stop receiving mail until I sign into gmail via browser (but no emails from gmail re: security of my account; just notice at bottom of inbox re problem with pop settings despite fact I hadn’t changed them). The majority of the time this happened was over night & its not a system that you have to sign into regularly so I’m not losing the wifi connection...only my patience! I turned off wifi 2 days ago & no problems since, so crisis averted but problem most definitely not solved.


Not sure about this weird wifi issue since

I haven’t seen anyone else mention it, but will definitely be contacting apple re: drafts when I get home.

Oct 5, 2019 10:47 PM in response to HowardDoin

I have had THREE senior advisers look at my problem. All took logs off my phone and all promised to come back to me once Apple Engineers had found a solution. As of now, no one has contacted me!

I have also left DETAILED feedback on the official Apple feedback website (I’m told that Apple do read this from time to time).

VERY FRUSTRATING!!!

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Missing pop3 email sent folder at IOS13

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