Missing pop3 email sent folder at IOS13

Ok but the original deleting of the saved email drafts happened when the update was installed, so that was the original cause. It was a couple of days before I tried deleting the email off the phone and reinstalling it. So, I’m not all that computer savvy but aren’t the drafts saved in the cloud?

So then my question is: I’ve had an iPhone for as long as they’ve been out, I currently have the XR. I’ve always been able to save drafts and they stay in my folder on my phone. Now not only can I not save drafts, as a lot of people on here have reported. I’ve lost the ones I did save even though they have been on my phone for months and years at a time. That is the question that everyone has So then my question is: I’ve had an iPhone for as long as they’ve been out, I currently have the EXR. I’ve always been able to save drafts and they stay in my folder on my phone. Now not only can I not save drafts, as a lot of people on here have reported. I’ve lost the ones I did save even though they have been on there for months and years at a time. That is the question that everyone has for Apple.

I can imagine that the draft e-mails are still on your phone, also the recent ones that many made to see if they fixed their POP3 mail system on the phone, the draft e-mails might only be invisible.

Strong advise for everyone facing POP3 mail issues on IOS13.x.x: report it yourself to Apple support, not only in this forum.

I had 10,500+ emails and yesterday I was trying to search for something that should have been between April and June but it was gone. I found it odd, today I looked and realized I have only 3700 emails. How do I get these back? ASAP this is a huge issue.

But not the old drafts or sent items, right? I understand everyone's explanations about the limitations on POP accounts, but this has never happened to me before in any ios update. So what's special about this one?

Yes right, this whole thread is discussing the POP e-mail issues in IOS13 up to IOS13.1.3.

In general most or all users are able to get the Inbox, Sent and Trash folders back and working.

Saving a draft e-mail seems not to work, the Drafts folder may appear but stays empty.

Please report your issue to Apple Support, mentioning your issue here is not enough to make Apple aware of the extent of the issue.

I understand. However to be accurate definitely not ALL users are able to get sent folders back. I got trash back but no sent. And I am informing Apple support. Just wanted to provide clarity that the previously mentioned steps do NOT fix sent items for everyone.

Worked for me too... takes a few minutes for it to show up again, but sent an email to myself from the same POP account. deleted it, then after about 5-10 minutes the sent folder came back. **No need to delete the entire account!**

I have had the same issue since I updated, took it to the apple store, they said, it's cause I set up the email incorrectly which is bunk, I deleted and recreated my pop account several times, each time there are no other mailboxes other than the inbox. Never saves Drafts, there is no Sent Mailbox to show what you sent. I have an iPhone 7s, and before iOs13, it all worked just fine. This is definitely and Apple bug that needs to be fixed quickly.

I eventually changed my server options

did all of the above

after a while sent, bin, drafts reappeared

no old sent mail returned

I have changed my server option back to original options and everything has remained.

Apple support just now told me to go back to IMAP or await iOS update (running 13.3 already). They accepted that I changed from IMAP as the issue with that were worse. Not sync’ing and inbox emails delete after half an hour. I’ll have to stay on pop without sent folder in the meantime I guess

I'm having the same issue as everyone else but on v13.1.3 and have missing folders (Sent, Trash and Drafts in some) POP accounts.

Agree with all, this is a real issue - especially for sent mail that I need to reference. Any idea on when it will be resolved or how to fix myself?

Thank you

The easiest way to restore all missing boxes (sent, trash, drafts) (works @ iOS 13.x.x) - go to Settings > Accounts & Passwords > SELECT ACCOUNT > and change its description (name), for example add dot or something. Save these changes and it's done. Missing boxes will reappear.

After IOS 13.2 was installed it simply worked, no more actions to the mail account settings required.

The Drafts folder appeared again after I did write a test mail and saved it. The saved mail showed in the Drafts folder, I could open it and finally send it. The Drafts folder is now staying as well.

My phone already showed the Sent and Trash folders (after one of the actions written in this thread).

As said before: older Draft mails that I wrote with IOS 13.1.x to test the behavior are gone, vanished (I did hope they would exist), no big deal for me, for others it may mean lost work.

Hi Wouter. Thanks for that.

When you installed ios13.2 did you lose any old inbox emails? I lost most of them with iOS 13 and now with 13.2 I had about 400 in my inbox before and 190 afterwards. So now I’m scared to update my iPad Pro in case I lose my inbox emails. I also believe that people who upgraded to Catalina on their IMac also lost saved inbox POP emails.