Kernel Panic every time MacBook Pro is woken up from sleep. But safe boot works fine

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Kernel Panic every time MacBook Pro is woken up from sleep. But safe boot works fine

Hello everyone. I have a MacBook Pro 15inch (2017). Lately it keeps restarting everytime I wake it up from Sleep with a kernel panic message. However, everything runs fine in Safe Boot mode. This happened right after the latest software update, 10.14.6.

Things I have tried:

1) Reinstalling macOS

2) Reinstalling macOS on a completely erased disk

3) Downgrading macOS to High Sierra

4) Reseting SMC and PRAM.

Nothing worked.

As a plus, I also visited Apple Authorised Service Centre and their diagnostics showed that everything is working as it is supposed to.

Posted on Sep 20, 2019 6:44 AM

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Answer 1

Sep 24, 2019 10:35 PM in response to bhargavdesai

I am getting the exact same kernel panic as documented here - https://discussions.apple.com/thread/250529471?answerId=251258379022#251258379022 - Apple needs to release an update that resolves this problem.

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Answer 2

bhargavdesai Author

Level 1

8 points

Sep 26, 2019 8:53 AM in response to simonlmartin

I tried contacting Apple Support for launching a fix or a giving me a replacement but my case agent told me there's nothing that can be done because apparently I'm the only person that is experiencing such a problem, had it been a known issue, Apple would have launched a Support Program to allow direct replacement of the product with or without warranty.

I request you to take your case up with Apple Support and tell them to check the thread you provided so that they know this is not just a one-off issue and it helps us all!

Please pass this on to every thread you may be on regarding this particular issue.

We will have to help ourselves. No other way.

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Answer 3

Kernel Panic every time MacBook Pro is woken up from sleep. But safe boot works fine

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