Mail app can't open Safari to log into Gmail account

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Level 1

53 points

Mail app can't open Safari to log into Gmail account

I recently changed the password to one of my Gmail accounts. When I try to log into that account through Apple's Mail app, I get a dialog box telling me that Mail needs to finish the log in via Safari. So I click the "Open Safari" button -- and nothing happens (except the button grays out). It appears that Mail and Safari can no longer communicate with each other.

I recently updated to Safari 13.0, in case that's the problem.

Other third-party mail apps have no problem logging me into this account, even with the new password.

Anyone else running into this?

MacBook Pro

Posted on Sep 20, 2019 12:47 PM

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Answer 1

TheLittles

Level 10

204,249 points

Sep 20, 2019 8:15 PM in response to Twitchly

Twitchly Said:

"I recently changed the password to one of my Gmail accounts. When I try to log into that account through Apple's Mail app, I get a dialog box telling me that Mail needs to finish the log in via Safari."

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Try Clearing Your Temporary Internet Files: History and Cache. Cleaning your history would rid of all login credentials. Clearing the cache would result in all sites to loading like new and to a clear up-to-date default appearance. It's worth a go.

Elsewise, delete the Gmail account from Mail and then re-establish it.

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