iOS 13 audio cuts out

Do you perhaps have a link for step by step directions?

Ridiculous that you have to waste so much time for them to make it right. Ugh.

Me too! I’m trying to run a business in the pandemic and doing lives isn’t goi g so great with my volume cutting out all the time.

I have purchased 4 iphone11 and all of them go silent for 5-8 secs during cellular calls every so often. I believe Apple has a defect in their software.

I’m having the same problem when I go to video chat and want to play music the music cuts off and when I try and resume the music it plays then I go back to live it cuts off again

thinking about going back to Android cause it never has this problem you could listen to music and go live at the same time but with iPhone you can’t

So do we have to wait a year or more for a fix?

Give it time it too will interrupt songs played...

I’m having this problem and I thought that It was because I had not updated my software then I pinpointed it to the amazon app opening and closing because that is the only consistent failure I can find. I thought that it was a new Bluetooth speaker that I just bought and almost returned, but happened again when I was listening through my phone. I know that opening the Amazon app and closing the Amazon app will cut my audio off and I have tried everything from resetting my phone to deleting the app, went through my phone settings, I don’t know what makes it cut out randomly yet. This just started about a week ago. Any help?

I noticed just before the update and thought that it was because I needed to. Sometimes my phone acts weird if I don’t have the latest update from the “parents” but even with the new update every time I open and close Amazon my audio is going to cut out and it seems to be louder when it returns a couple seconds later.

I’m glad to finally find others having this issue. Yes, indeed, it started with the update. I have had the sound cut out on Apple Music as well as Spotify, Calm Radio, Primephonic and Idagio. They all started to act up after the update. The sound stops. Sometimes it restarts on its own. Sometimes I have to force close the app and start over, but I lose my place and end up hearing repeats of songs I just heard. I have faith that Apple will correct this. The only question is how long are we going to have to deal with this?

Get this fixed. You’ve had months to work on it. I was dodging updating because of these bugs but my phone mysteriously updated a few nights ago while I was asleep and now this phone sucks. Audio cuts out every 20 seconds or so. Email doesn’t always come through and sometimes I’ll have to restart the phone to get it to work. The volume control lags and there is also a lag when trying to play songs and videos. This iPhone sucks now. Get it fixed.

I'm having audio issues as well. I just bought the new iPhone 11 Pro Max about a month ago and have recently updated it to the latest iOS 13.4.1.

All my music has been downloaded and/or synced to my iPhone. Most of my music is from iTunes/Music purchases, and some is ripped from CDs from a long time ago (which doesn't factor into the problem). So, I have to sync via USB or over WiFi from my iMac Retina 5K to get my entire library onto my phone.

When listening to music on the iPhone, every 7th or 8th song will cut out with about a minute left, and yet the song continues to play when I view the player interface on the lock screen or within the Music app. I compared the same song to my iMac's Music library and played it back -- it plays perfectly all the way through.

So this is an issue with the Music app on my iPhone. And as others have stated, I'm not willing to reset my phone to factory settings and lose an entire day of rebuilding it just to get the audio to play back correctly. I say that, and yet if it's the only solution then I'll probably have to sac up and do it. Ugh.

FYI my wife has the exact same problem on her new iPhone 11.

I feel like posting this in the community is a waste of time, but take comfort in knowing the problem exists for other users. I'm going to call apple support right now and see if a "Genius" can recommend something other than a factory reset.

Wish me luck.

I've been having this problem since approximately the end of June 2020. I walk outdoors listening to audio books, and I thought the phone had become overly sensitive to motion. But after reading many comments, it might also be environmental noise. If I hold the phone in my hand instead of putting it in a pocket, the sound is more consistent--but I don't want to have to hold the phone in my hand for an hour or more. I'm using wired non-Apple ear buds.