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Level 1

18 points

Syncing music to iPhone 11

I backed up my iPhone 5s to the Macbook Pro and cloud before picking up my new iPhone. Got home and connected it to iTunes to sync to the data on the backup. I have 4500 songs shown in my iTunes library and they are not transferring to the new phone. All 4500 are on the old iPhone 5s and on my iPad pro, but they won't sync to the 11 Pro. I'm using a single USB/Lightening cable directly between the two devices. I've rebooted each several times to eliminate any errors. All music is under the same Apple ID.

What can I try next?

iPhone

Posted on Sep 20, 2019 6:26 PM

Best reply

Mitchscoggins

Level 1

9 points

Posted on Sep 25, 2019 3:19 PM

So after messing around for an hour or so I was finally able to fix this problem.

Open your iPhone

Open the setting app

Scroll down music

Turn sync library off

Open iTunes

In the top left menu bar you should see iTunes, select preferences (I have a Mac)

Go to general and uncheck iCloud Music Library

This fixed the issue for me and I was then able to sync all of my non Apple Music songs in my library. I'm assuming after they sync you can turn these back on.

-Mitch

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Syncing music to iPhone 11

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