Playlist Art on iPhone after IOS 13

Since I had to get an iPhone 11 three days after it’s release due to my iPhone 7 battery dying again I only put one playlist on the 11. I’m going on an unplanned road trip so I started putting more playlists on. I’m not saying this is a solution but it works. I edited in new artwork on the playlist from iPhone screenshots. It does work but of course too time consuming. Like many here I have a sh*tload of playlists. I’ve added 41 more playlists editing in the new artwork right away with no issues besides the time it took to do it. I’m waiting for the bug to get fixed before adding anymore playlists. I just have too many to go through them like that. It shouldn’t have to be that hard. If I NEED to add another list I’ll just edit in the new art.

Being that you updated to the latest iTunes on Windows.... when you open it, does it start to sync the album art? Because what it looks like to me, is that it needs to get the art from online, and when that is done syncing, THEN sync the iPhone which should (theoretically) update all the art to the correct art.

I was only able to test this on Mac and following those steps solved the problem

I contacted Apple Support again and finally requested to escalate the issue to a Supervisor.

I had a call with a Supervisor, who admitted that Apple is aware of this problem.

I also mentioned I am a Windows 10 User and Catalina is not an option.

He promised Apple is working on the issue, and to keep up with the iOS updates.

Time will tell ...

Side note:

The Supervisor asked me to check a few things, and I noticed that only the Playlist view has the random art issue.

If I instead view by Album/Artist, the artwork is fine.

Everyone here already confirmed the artwork for the individual songs have not been affected.

As someone here wrote, buying an app - CS Music app - makes it clear!

Immediately!

You have than again the right covers in your playlist.

It cost 3 euros.

That was worth it for me, instead of losing hours and hours (at least 4 hours a day, during 6 days) with apple "support".

Enough is enough.

Everyone has to decide this for himself. CS Music app. I guess they will sell a lot ...

Apple, one more thing: I DO NOT move to Catalina, forget it!

That works initially, but once you start using the Music app again the cover art starts to scramble again. The issue seems to be within the iOS Music app itself.

I re-synced my playlists three times in iTunes and the cover art always displayed properly the first time I re-opened them in the Music app, but once you start using the Music app the cover art scrambles again.

Yes mine remains up to date. In some cases the Artwork looked ok in iTunes, but in the phone it was not. I still had to put the Artwork in the playlist. Where it looked ok was usually a single album. Still had to update and then sync phone. All good now.

Hey Apple: we should not have to do this. You can fix it.

I use jetAudio as Music Player and it shows all cover correct.

jetAudio is free, you only have to pay for audio enhancement. Normal Equalizer is built in and free.

jetAudio has many many features the normal Apple Music app doesn't have, at least, perfect gapless playback. 👍

https://apps.apple.com/de/app/jetaudio-mp3-music-player/id894888135

Here's what worked for me, at least so far:

1) Wiped the entire iPhone music library by switching it off in iTunes sync;

2) Switched music sync back on, resynced everything just as it was before.

(Mac OS 10.14.4, iTunes 12.9.4.94, iPhone 11 Pro Max, iOS 13.3, 1.4K albums, 22K songs)

That was the first thing I tried when it happened, and then I tried it many, many more times.

Doing a hard refresh may correct some of the cover art but once you start using the music app again they go straight back to randomizing themselves.

Word is that the issue is fixed in the 13.3.1 beta so hopefully once it is fully released this issue will be no more.

Same here. Sometimes playing a song via the playlist sorts this out.

Thanks. Yes I just updated to latest beta on my iPhone 8 and I can verify that the playlist artwork is now displaying correctly.

All you have to do is a hard reset and everything should be fixed!

Yep, for me it doesn't even work for a second.

Apple has told me they are working on it, but that it won't be fixed until at least the next update.

yup looks like 13.3.1 fixed it ... now lets see if it lets me dump my pictures from phone to mac in iphoto 🤷🏻‍♀️

It's not your media folder it's the media folder in your iTunes sync folder. iTunes makes and copies the folder to your phone. When you delete it itunes will make another and repopulate it. I didn't have the time yesterday but I will confirm today if it fixes it. But one thing it won't do is harm or remove your files.