Playlist Art on iPhone after IOS 13

they lyed to you. To me they told the same story.

As apple is not any more clever, so aren^'t the support people.

We will have to wait.

If other firms would be better I would go off. But so ... we are kind of prisoners.

Same issue here, I would use ICloud music as it automatically corrects and adds artwork, but I have 17,500 songs on my phone, and about 40,000 in my iTunes library on windows. No idea how to stop it from trying to sync literally everything in the library so I’m stuck with incorrect artwork on my playlists. It’s godawful

ItsGiza,

Do you have a backup of your iTunes library? Can you select stop syncing and restore? I did that because it down replaced my files with low res mp3 files. I was ****** beyond belief. Fortunately I had a back up.

Yes, I’ve exactly the same issue.

i thought maybe there would be a fix with either 13.1.1 or 13.1.2 but just updated and the issue still persists.

As you say, it’s a minor issue but really annoying.

Apple - Please Fix This !

I have gone through the same issue, not happy about, the way I filter my music is adding new playlist into my iTunes, then filtering by recent so I know what is new in my iPhone, and even that is all gone ...

Hi all,

I have exactly the same artwork issue, with the wrong artwork appearing across playlists, albums, recently added.

I spend about 2 hours on the phone to Apple Support last Tuesday 24 September. I was asked to screen record what was appearing on my iPhone and then my iTunes, which is on my mac and send to Apple to view.

I was told an engineer would be assigned to look into this and to await a response.

I have not heard anything and did install the iOS patch update today and tried to update my iTunes and phone again, but the issue is still happening.

I have emailed Apple for an update and will happily share anything I get back on this forum.

It is very annoying as I have a lot of music files and use my phone all the time, but now it is very difficult and time consuming to find tracks, playlists or albums.

Come on Apple, this isn't great for your consumers or brand loyalty.

I'm thinking whether I want to move to another provider right now if this isn't fixed soon.

Ian

I am having this same issue. Everything fine on Xs, upgraded to 11 Pro and new OS and this issue. Removed all music from the device, re-synced, and having the same issue. Playlists seem to use either wrong playlist artwork or a single wrong album artwork.

Hoping they fix it soon; I visually browse my library a LOT.

Anyone else with this new music issue?

OMG...I'm still having major issues with playlist art work. The Apple Genius or should I say idiot, destroyed a major part of my business when he wiped out my music. Music I can't get back.

Now I have a new music issue. I took music from my iTunes, loaded those playlists to the phone. I have a playlist that will only let me hit the play button for the entire list. If I hit a specific song an ad pops up for subscribing to Apple music. I hit not now but the song won't play. I tried resyncing the phone, still won't play..just gives me an ad for Apple Music. I should be able to play any song on the playlist in any order. Plays fine in iTunes on the MacBook. Plays fine on the phone if I just hit play on the entire play list. This is BS....I can't believe this isn't being addressed. On top of that what's with this new issue....I wouldn't subscribe to Apple Music now even if someone else paid for it. I don't want to see your ad

Apple wants people to believe they are the best...prove it....fix this BS

Dude cool it. An os as complex as IOS on a mobile device is bound to have bugs. It’s not their fault you didn’t have your music backed up before you went in. Just because they have this one issue right now doesn’t make it the worst OS out there. At least they fix their bugs unlike Android platforms.

Either way, asshole, that issue has nothing to do with the issue we’re talking about in this thread. Kindly take your **** attitude out of here then will you?

clearly you didn’t have other copies of the music on your phone, which is ridiculous in its own right, as you have to have the original files to sync them to your device. So it’s your fault for deleting originals and expecting never to need them again. We’re talking about mixed up playlist artwork, not your poor data management.

your attitude stinks man. The poor guy lost his music and all you can do is bash him?

Truth is Apple is NOT what it used to be since Jobs left the planet.... and yes I am famous so be quiet. 😅😅😅😅

That seems to be their M-O right now and everyone is running out of patience. “That’s the first I’ve heard that”. Does Apple actually have THAT MANY Support Techs where we get a new one each time who has never heard of this issue? Like I posted earlier I brought this to the attention of a Support Supervisor two days after the iPhone 11 release and that was the answer I’ve gotten every time since. They know. Just tell us it is being addressed. $1500 is a lot ti pay for a phone with flaws in the app that I bought the Apple brand to begin with. The maker of the greatest mp3 player ever. Can’t seem to transfer that technology to their phone though.

You, famous? What a bluff. There’s no reason he should have removed the original files from his iTunes. That’s on him 100%, and yet he’s sitting here and bashing Apple for something this thread isn’t even meant to be about. Take responsibility for your own data and back it up to hardware.

as for the actual problem here, the artwork issue is at least somewhat negligible. Considering how big of an update iOS 13 was and this is the only real issue? You people are pretentious and unappreciative of how much work goes into such softwares. Shame on you.

I want them to fix it but I’m not going to sh*t on the entire company as a whole because of it. God you’re spoiled

I used to have the issue with being told that I couldn't play my (purchased) music without an Apple Music subscription. I'd tried to sign up for the free trial of Apple Music in 2016, but I had no money in my account so it couldn't verify, and so I never completed the process. For 2 years after that it would randomly refuse to play songs, and I'd have to delete them from my phone and iTunes, redownload them, and resync. I ended up talking with a support person on the phone for about 2 hours, and they repeatedly told me that I'd never had an Apple music subscription (as I literally sent them screenshots of the Apple Music ad telling me to RENEW my subscription), but somehow after all that it was fixed, so I think that there was some weird backdoor method they used to fix it. One of the issues with resyncing was that I hid all of my music after they removed the option to see only music downloaded to the phone in the settings, so I had to unhide every song I was resyncing. If you have copies of your music on a computer maybe a similar solution will fix your issue?

In regards to the playlist artwork, I tweeted Apple and Apple Support and they DM'd me for further details, and their last response was: "Thank you for reporting the problem to us. We've heard reports of the issue you're describing, and it's currently under review. We don't have a solution at this time, but recommend that you keep your device up-to-date."

Yes it does make it the worst. There are many other issues besides scrambling artwork. Given the amount of issues we are all having, indicates premature release of a bad OS. I now have zero confidence in my daily tool, no enjoyment and am now considering moving to Android because of this OS. I am very pleased that I chose NOT to buy a new iPhone.