iOS 13 Photos app crash

Hello!

I’ve just updated my iPhone 8 Plus to iOS 13 and I’m experiencing a very nasty issue when I’m scrolling fast through my photo library or I’m pressing at the top of the screen, for instantly scrolling to the oldest photo. I have approximately 13.000 photos and videos and the app just crashes and closes, showing the home screen.

Has anyone experienced this?

Thank you!

iPhone 8 Plus

Posted on Sep 21, 2019 5:40 AM

Similar questions

Photos app keeps crashing on iOS 15.0.2 (iphone SE 2020) Since updating to ios 15.0.2 my photos app has crashed almost every time I try to open it. I have turned off and on the phone and then deleted and reinstalled the app, but neither of those fixed the problem. I have also reset my home screen apps to see if that solved the issue, but it did not. And then, sometimes opening the app will randomly work. Unfortunately, whenever I close the app, I run into this issue again. More often than not, the photos app does NOT open. Behavior: After tapping the photos app, the app will look like it opens, but then disappears. I can double tap the home button and see it is running, but whenever I try to switch to it, it closes. Sometimes the app doesn't open at all and nothing shows up when I double tap the home button. I get the same behavior when trying to open the app from the search screen.
2140 1
iOS 13 - “Photos” app problem - shutdown app I just updated to iOS 13 and when I am entering the photos application and try to scroll fast and very fast, the application it’s shutting down for no reason. I tried in dark mode and light mode also this and it’s doing the same thing over and over again. Also, I discovered that it happens only in 3 pictures per row and one per row. Also I did restarted twice my iPhone 8 Plus. I filmed everything but I cannot upload a video or I don’t know how..
1210 2
Photos app Ever since I updated to IOS16 my photos app crashes every time I go on and it makes my whole phone slow and overheat. Once the app crashes I’m unable to shut down my phone or go into other apps.
956 1

52 replies

Nov 8, 2019 1:49 PM in response to Bucaramanga137

Does not, did not ever happen to me while scrolling; only after a succession of edits. Still happening.

Dec 9, 2019 11:14 AM in response to bogdan03

Issue is not resolved. Dealing this now. Trying to upload photos to a shared album for over an hour has crashed about 15 times.

Dec 9, 2019 6:57 PM in response to Appleaday123

Still not fixed, especially when trimming video

Jan 14, 2020 10:00 AM in response to bfeinzimer

Still crashes all the time as of 13.3

Oct 16, 2019 10:21 PM in response to bogdan03

I’m actually having a problem rearranging photos in albums. Whenever I try to slide the photo it moves the other photos out of the way but when I try to drop it in the right spot it just freezes in place. Then when I try to move it it moves in slow motion and not very far. If I press another photo that photo fills the whole screen but the original photo remains on the screen in its minimized size. When I try to back out of the screen the screen freezes momentarily and the onscreen back arrow turns a lighter shade of blue signifying that the arrow is unable to be used.

Oct 13, 2019 2:46 PM in response to bogdan03

Still an issue in iphone 11 pro max ios 13.2

Oct 16, 2019 7:26 PM in response to bogdan03

Yes it doing on me , when I scroll up photos fast it quits , and driving me crazy .

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 13 Photos app crash