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Just got my new phone - 11 Pro Max - yesterday and it will not charge wirelessly, with or without a case on. Makes the back of the iPhone or case hot to the touch. Using Samsung fast charge wireless unit that I used on my XS all last year. Anyone else having this issue?
Also, there is no option on the char room to choose iPhone, so I chose XS Max.
iPhone XS Max
Are you able to charge another phone on these same chargers? If so, there could very well be something wrong with your phone. However, I also noticed that you are using a stand charger. It is possible that you are not contacting it in the right spot. Try holding the phone sideways so that you can move it around against the charger to see if it will recognize the charger.
Thanks for the suggestions. I meant to include that the phone would indicate it was charging, both with and without the case. I will try it sideways and see what happens. Yes, I can charge my old phone on it just fine.
Old model was an XS, so not as big. I tried it sideways and it said it was charging. Left it on about 20 minutes and it lost a percentage of charge. I will try my work wireless charger on Monday and see what it does there.
Mine also - Pro Max won't charge wirelessly on 2 different chargers. Both chargers work fine with my old XS Max. Tried turning off Optimized Battery Charging, to no effect. Will only charge using the cable...
I have the same issue with my NEW iPhone 11 PRO MAX. With or without the case my phone WILL NOT charge on my mophie wireless charger. This is very disappointing considering how much money I paid for this phone. If powering the phone down every time this happens, that is not a good solution.
Same happened to me: iPhone 11 Pro Max worked fine until the last two days; no wireless charging. NOW, with the IOS 13.1.3 update all 3 of my fast wireless chargers work again... how fast is not yet determined; or whether it fails again is unknown yet. I have read that Apple is doing this to all 3rd party chargers not sold by Apple Stores. That's odd and unprofessional since the Qi standards are supported, and aside more profits, there's nothing special of MFI requirements specified by Apple to any of the vendors as far as is known. Anyway glad the update fixes it for now. I also have 'reverberating' that didn't exist on prior phones when using speaker mode...another issue.
Woke this morning to my Pro Max being low on battery. I use a wireless charger at home and assumed I'd bumped it during the night. Got to work and placed it in the wireless charging cradle there and it wouldn't charge.
Turned off the phone and then placed it on the cradle. The phone started and was charging. Obviously some issue here.
I've not had any similar problem with either charger since I received the phone about a month ago (or previous models); perhaps associated with the 13.2 iOS release? I'm going to update to 13.2.2 and monitor.
Just finished Chat session with Apple Support. For me, a power off reset/restart solved the problem...
My 11 Pro Max will not charge wireless either. I have tried at least 3 different wireless chargers.
Bring them back, guys.
Which model was your old phone? Was it as large as the Pro Max? If not, then it likely had the Qi charging hardware at a lower spot.
Same here with a non max 11 pro
Same here!
I did a power reset and I was able to get at least a little charge Over the last 5-10 minutes. Going to test it fully after work, but this may have solved it for me. Thanks for the help!
That is great news!
iPhone 11 Pro Max Won’t Charge Wirelessly
