Issue with syncing Audible from iPhone to Apple Watch since updating to IOS 13 and Watch 6

Get "Paired Apple watch is not responding" message. Message suggests putting watch on charger (it is there!), making sure Airplane mode is not enabled (it isn't) and reconnecting watch and phone (I have). Have uninstalled and reinstalled Audible, etc., etc. Nothing seems to work. Watch indicates that it is connected to the phone and other things work okay.

Apple Watch

Posted on Sep 21, 2019 7:49 AM

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Posted on Oct 5, 2019 9:41 AM

This works! Seems that the app is somehow not recognising that the audio book is being synchronised. Once it is done although no progress was recognised, the book is finally synchronised to the watch which took about 10-15 minutes. The message disappeared and it was done. Just give it some time...

61 replies

Oct 1, 2019 4:35 PM in response to snickersjudy

It appears that "maybe" the issue is resolved for me. I had a book on my Watch this morning, listened to it with no problems. Then a couple of hours later it was gone from my Watch. I refreshed my Audible App on both my phone (XS running IOS 13.1) and Watch and attempted to download the book to my watch. I had to download the book to my phone first (didn't give me the option to "sync to watch" until I had it downloaded to phone). But then it synced with no problem. And I've been listening to it with no problem. Hoping it continues to work reliably.

Sep 28, 2019 7:51 AM in response to snickersjudy

I also have this problem. I believe it is an Audible issue. On rare occasion when leaving the on the charger overnight it syncs. However, in one case a book showed on the iphone app as having synced to the watch but it wasn’t showing up on the watch. I could never close the “how to “ screen on the watch. After I finished the book on the iPhone, I removed it from the device and watch. Later I tried to sync another book, but got the same error. Then I looked at my watch and the previous book now shows up. Yet I couldn’t close the book opening screen with the close tab. I eventually tapped on the book and it brought up the play screen. Now I see the book in my library. Unfortunately, I can’t delete that old book off my watch because it doesn’t show up in my iPhone app.

Sep 30, 2019 2:59 PM in response to Ryan7777

Wow!! That stinks!! I didn't believe it when I first read what you wrote, but you're right! I checked it and it's totally gone. Now there is no option to "sync to watch." Hopefully, this is simply a step in the direction of fixing this QUICKLY. Otherwise, I'd rather have the flawed software ... as eventually it worked. Thank goodness I downloaded Salman Rushdie's new book to my phone successfully last night or I'd be pretty angry. It will probably take me a week to ten days to finish Quichotte. Praying that they get the app/software fixed by the time I'm ready for a new book.

Jan 11, 2020 7:49 PM in response to snickersjudy

Thanks for your detailed reply, I found it very helpful. I too am experiencing ridiculously long sync times, the only thing I noticed was my iPhone and watch were connected to two different WiFi signals in my house. (iPhone was on a 5G connection, watch was not.) I switched the WiFi network on my iPhone to mirror my watch. As a test, I restarted the sync to my watch and noticed much faster preparation time, but sadly the sync time still stayed about the same, 208 minutes. I also did a test with the Bluetooth connection as suggested, disconnecting my Powerbeats Pro. This too made zero difference in download speed. I’m under the impression it’s an Audible issue, as the Apple Books App seems to instantly have my audiobooks available. Come on Audible/Apple... pick up the pace!

Sep 22, 2019 10:04 AM in response to snickersjudy

I just spent an hour on the phone with Audible over this very issue. I am on iOS 13 on an iPhone X. I have tried everything even wiping the watch clean and starting over and resetting network settings.


Audible finally wrote me a ticket and said that they will contact me within 24 hours… So I guess I’m going to go for my work out with my phone Today. 🙄

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Issue with syncing Audible from iPhone to Apple Watch since updating to IOS 13 and Watch 6

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