Voice memo stuck downloading

I just got my new iPhone 11 pro max and downloaded my backup from the cloud. Well most of my voice memos came through but the most recent ones are stuck saying downloading and have been for hours with no progress. How to I force them to finish downloading?

iPhone

Posted on Sep 21, 2019 11:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2019 2:35 AM

The fix:

1.) must be using the latest version of iOS i.e. 13.2 or later.

2.) it is essential that you backup to iTunes, not just iCloud.

3.) delete voice memos after completing iTunes backup.

4.) turn iPhone off then back on, no need to force shut down.

5.) ensure after powering on that your plugged in and connected to WiFi.

6.) go to App Store and download voice memos again.

7.) open memos app and record for 3 seconds.

8.) allow an hour or two depending on the size of data store in voice memos.

9.) success, you now have all of your memos back!

92 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voice memo stuck downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.