Voice memo stuck downloading

Apple Please help!!!!! I did the update last night and all voice memos are stuck on downloading. These are all stories my Dad told before he passed away. Went to start transcribing today and I can’t download them. Were there before the update.

Hi,

I have the same problem on the phone(6s)...But I found a solution!

You just need to go to your recOrds, swipe left each of them, then click on more options, duplicate! :)

Now you have your records!

i have the same problem after purchasing iPhone 11 Pro Max. Then they all disappeared. However, I could see them on my older devices and when I do a recording on the new one, it shows up everywhere. Apple needs to fix this, ASAP.

Solution found by accident:

1. I deleted the Voice App and Reinstalled It.
2. Accept the Terms again and it should show downloading again.
3. Press the record button, record for a few seconds and stop.
4. Wait a second and all your recording should be there like normal.

* I was on WiFi when doing all of this. And I also notice that my voice recordings was showing 4 gigs of storage space before I proceeded. It seems they were downloaded but couldn’t be recognised. Hope this works for everyone.

If it's not too much trouble for you Apple, can we please have a fix for this? Or at least let us know there is a bug/known issue?

I really need couple of my voice recordings.

Again, if it's not too much trouble for you.

Many thanks!

Wow - can’t believe Apple still has not addressed this. I am going to be upset if I cannot get mine back since my husband recently passed away😢

I was really hoping that this update will fix the bug. Unfortunatelly, still stuck in "Downloading..."

I really wonder what Apple is really thinking. Maybe there are people out there that really depend on Voice Memos.

Take your time, Apple.

Mine is stuck on download too

I see - so you don’t have those memos at all anymore or did they return from iCloud once you deleted off your device from within the app...?

My end game is to have all the memos downloaded and usable again - 3 years of song writing ideas right there...

I spent a long while on the phone with by far the most helpful Apple rep I have ever dealt with in my 15 years as an Apple user. Christian checked in with me often throughout the day. Eventually, he determined that the 13.1.3 update may take up to 48 hours to redownload your voice memos. I was fortunate that my original memos were still on my iPhone X (pre-iOS 13 update and I was able to save the files AND airdrop them to another device. I will update here if anything changes.

Just updated to iOS 13.1.3.

Unfortunately, the voice memo stuck downloading bug has not been fixed.

In my case, it just constantly has a memo that says "downloading" named after my address. It's not a real voice memo, BTW. There was no memo to download.

Here is a screenshot of the bug on my phone (iPhone 11 Pro Max), just now taken after updating to 13.1.3. Note that I edited out my location with a white rectangle:

NikkiCee13: interesting.

However, in my case AFAIK there never actually was any voice memo. It just seems to think there is one.

I will check it again over the next few days and see if it hopefully resolves itself.

The fix:

1.) must be using the latest version of iOS i.e. 13.2 or later.

2.) it is essential that you backup to iTunes, not just iCloud.

3.) delete voice memos after completing iTunes backup.

4.) turn iPhone off then back on, no need to force shut down.

5.) ensure after powering on that your plugged in and connected to WiFi.

6.) go to App Store and download voice memos again.

7.) open memos app and record for 3 seconds.

8.) allow an hour or two depending on the size of data store in voice memos.

9.) success, you now have all of your memos back!

Wow, I am so sorry to hear that. I hope you can get those recordings soon. C'mon Apple, get these bugs fixed.

Ssspharmacist wrote:

Apple Please help!!!!! I did the update last night and all voice memos are stuck on downloading. These are all stories my Dad told before he passed away. Went to start transcribing today and I can’t download them. Were there before the update.

I was also on the phone with Apple the day the update came out and it did not fix the issue on my end either. I ended up having to airdrop them from my iPhone X. I realize most probably don’t have that luxury. Apple definitely needs to figure this out. I finally just deleted the files on my 11.

Hi - this issue happened to me too. I did the latest software update on my iPhone XS Max today (after I performed an iPhone back up) and all my Voice Memos got stuck on Downloading. So as in above last few posts I uninstalled the VoiceMemo app, reinstalled it and recorded a new voice memo for a few seconds. BUT I seem to have lost all my past voice memos going over last 3 years or so.

So - any ideas how I can get them back??

Thanks all