Voice memo stuck downloading

I just got my new iPhone 11 pro max and downloaded my backup from the cloud. Well most of my voice memos came through but the most recent ones are stuck saying downloading and have been for hours with no progress. How to I force them to finish downloading?

iPhone

Posted on Sep 21, 2019 11:59 AM

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Posted on Dec 23, 2019 2:35 AM

The fix:

1.) must be using the latest version of iOS i.e. 13.2 or later.

2.) it is essential that you backup to iTunes, not just iCloud.

3.) delete voice memos after completing iTunes backup.

4.) turn iPhone off then back on, no need to force shut down.

5.) ensure after powering on that your plugged in and connected to WiFi.

6.) go to App Store and download voice memos again.

7.) open memos app and record for 3 seconds.

8.) allow an hour or two depending on the size of data store in voice memos.

9.) success, you now have all of your memos back!

92 replies

Nov 27, 2019 9:08 PM in response to alstemp

Yes, you have to buy a program called iMazing. they have super good customer service and can do all kinds of things with your backups that somehow Apple doesn't have the capability to do. Apple's solution is always to "nuke everything and start over". I suspect this iPhone look-alike, powerful iMazing app is run by Apple employees secretly to yank more money out of us. but it should work

Oct 5, 2019 9:01 PM in response to Peachez82

I have a brand new iPhone 11 Pro Max just bought yesterday, and have a similar issue.


I am using iOS 13.1.2.


On the Voice Memo app, as soon as I started it for the time, there is a memo (named after my location) that says "downloading" but it never finishes. I think it's confused, and I don't actually have any voice memos in iCloud to download.


I also looked on my iPad and I have no voice memos on there in the Voice Memo app, so this must be a bug in IOS 13.


The app appears to work otherwise, i.e. I was able to record a memo, play it back, and delete it etc.

Dec 15, 2019 8:34 AM in response to Peachez82

I guess this problem is still ongoing. I had the same problem when migrating from iPhone 6 to X recently. Now after more than a month I tried deleting and reinstalling the voice memo app. It loaded only those voice memos that were created on my new phone. Those from the old phone seem to be lost. It looks like I have to air drop several years of voice memos to my new phone or buy one of those iffy-looking iCloud recovery apps.

Oct 15, 2019 2:41 PM in response to Peachez82

Just updated to iOS 13.1.3.


Unfortunately, the voice memo stuck downloading bug has not been fixed.


In my case, it just constantly has a memo that says "downloading" named after my address. It's not a real voice memo, BTW. There was no memo to download.


Here is a screenshot of the bug on my phone (iPhone 11 Pro Max), just now taken after updating to 13.1.3. Note that I edited out my location with a white rectangle:


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Voice memo stuck downloading

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