Voice memo stuck downloading

i have the same problem after purchasing iPhone 11 Pro Max. Then they all disappeared. However, I could see them on my older devices and when I do a recording on the new one, it shows up everywhere. Apple needs to fix this, ASAP.

Solution found by accident:

1. I deleted the Voice App and Reinstalled It.
2. Accept the Terms again and it should show downloading again.
3. Press the record button, record for a few seconds and stop.
4. Wait a second and all your recording should be there like normal.

* I was on WiFi when doing all of this. And I also notice that my voice recordings was showing 4 gigs of storage space before I proceeded. It seems they were downloaded but couldn’t be recognised. Hope this works for everyone.

The fix:

1.) must be using the latest version of iOS i.e. 13.2 or later.

2.) it is essential that you backup to iTunes, not just iCloud.

3.) delete voice memos after completing iTunes backup.

4.) turn iPhone off then back on, no need to force shut down.

5.) ensure after powering on that your plugged in and connected to WiFi.

6.) go to App Store and download voice memos again.

7.) open memos app and record for 3 seconds.

8.) allow an hour or two depending on the size of data store in voice memos.

9.) success, you now have all of your memos back!

Peace and Greetings,

In the past I posted a comment stating how I got mines back. The solution was simple.

1.) I uninstall the voice memo app;

2.) Re-install the app;

3.) Record for about 3 seconds and stop.

After that all the voice memos returned...... This seems to be the best solution that was discovered by accident. Hope this help.

**Note make sure you are on wifi and for safety precaution you may want to backup any recent ones.**

I only have one device too. IF you have the same problem as I did. I backed up on itunes and unistalled and reinstalled the Voice memo app from the app store. Be sure to do a short voice memo. Left it for 1 hour approx and when I came back ALL my voice memos returned back which I had lost when I did a ios 13.3. update. I used Karenthe unicorn step by step fix.

Just to be clear, I am not stating to erase you phone, just the "voice memo app only". After you deleted it, reinstall the voice memo app. Then do a recording for about 3 seconds and stop. All of the memos should repopulate themselves. Make sure you're on a wifi connection or have internet access. [Please update us on the status. Hopefully, Apple didn't close patch this fix]. :)

***If you want to retrieve the memos from a "backup only" look at a solution I posted on "Page 3" of the forum.***

***** Everything comes with a risk and there is no absolute resolution that will guarantee that anything will work until Apple release an official permanent fix. Solutions on here are from people who had experience same to similar issues and found a workaround that "may be" an remedy. Please take caution to always backup anything that is important to mitigate the risk of loss.*****

Did you try the fix of creating a new short voice memo and waiting a bit for it to repopulate the old ones?

Hi,

I have the same problem on the phone(6s)...But I found a solution!

You just need to go to your recOrds, swipe left each of them, then click on more options, duplicate! :)

Now you have your records!

Hi,

I had the same problem on the phone(6s)...But I found a solution!

You just need to go to your records (voice memos) , swipe left each of them, then click on more options, duplicate! :)

Now you have your records!

I hope it will be useful.

I spent a long while on the phone with by far the most helpful Apple rep I have ever dealt with in my 15 years as an Apple user. Christian checked in with me often throughout the day. Eventually, he determined that the 13.1.3 update may take up to 48 hours to redownload your voice memos. I was fortunate that my original memos were still on my iPhone X (pre-iOS 13 update and I was able to save the files AND airdrop them to another device. I will update here if anything changes.

Hi,

I have the same problem on the phone(6s)...But I found a solution!

You just need to go to your recOrds (voice memos) , swipe left each of them, then click on more options, duplicate! :)

Now you have your records!

I was also on the phone with Apple the day the update came out and it did not fix the issue on my end either. I ended up having to airdrop them from my iPhone X. I realize most probably don’t have that luxury. Apple definitely needs to figure this out. I finally just deleted the files on my 11.

NikkiCee13: interesting.

However, in my case AFAIK there never actually was any voice memo. It just seems to think there is one.

I will check it again over the next few days and see if it hopefully resolves itself.

If it's not too much trouble for you Apple, can we please have a fix for this? Or at least let us know there is a bug/known issue?

I really need couple of my voice recordings.

Again, if it's not too much trouble for you.

Many thanks!

Apple Please help!!!!! I did the update last night and all voice memos are stuck on downloading. These are all stories my Dad told before he passed away. Went to start transcribing today and I can’t download them. Were there before the update.

Just updated to iOS 13.1.3.

Unfortunately, the voice memo stuck downloading bug has not been fixed.

In my case, it just constantly has a memo that says "downloading" named after my address. It's not a real voice memo, BTW. There was no memo to download.

Here is a screenshot of the bug on my phone (iPhone 11 Pro Max), just now taken after updating to 13.1.3. Note that I edited out my location with a white rectangle: