Ever since I downloaded iOS 13 it wont save as a PNG anymore

Hey! I’m an also having the same issues. I don’t know how you would be able to do this other than using a laptop as an alternative, I am currently trying to figure this out as well. It is something that definitely has to be fixed within the next update. I play video games so I post some of them on my social media and edit picture before I do so. When this update came, that ability was wiped away from me, so now I cannot do it as quickly and efficiently as I use to do. Now I have to use my laptop with makes the process harder than need be.

This is simply not true that size matters ;) I have tried with all sorts of sizes, all the way up to 1200x1200 and does not work. I have also tried AirDrop and does not work. Apple should be ashamed of themselves to let this go on for so long.

I went to settings in search bar icloud photos went to it but there’s no word of customise (customize). Is there another word that’s related to customize? Here’s a snapshot there’s two because it’s too long I appreciate Your help thank you in advance

What solution?, I see the arrow pointing up but nothing is there but my post. My post is about what the other person said to do but I don’t see the word, customize, in the settings. Would you happen to know where customizing I took a snapshot please see photos. Thanks

My apology For butting in however I have posted here.

when you ask the person to post the png through here. Question; are thinking or it is the size? I thought someone mentioned that? I have two png I just randomly saved one shows the white background (not transparent) the other one shows it’s transparent (so far). Sometimes After a few mins it becomes not transparent or when added to a still image etc.. it will show transparent but after a few seconds the white background show up but not all of them do. Can you help me and others what this is or am I doing something wrong? Thank you

Sorry Jamie I'm not really understanding your situation up there.

I can't speak for how Canva works (never used it), but I'm imagining you're downloading a jpg and removing background in Canva. I can't speak to how to export these pics after you edit them in canva or how to remove their background. It looks like a bug in Canva about how it handles removing backgrounds.

perhaps it could be I’m not sure though I’ll have to check in the app when was the last update. Also in my reply I forgot a few words.

this part part but I’m sure there’s more lol and idk it really matters?

👇

note: since I’ve own any iOS back in 2011 to current 8+ I’ve never had issues with png(no background), but After the recent update 14.01 (not saying it’s the cause just giving a time frame) is when it was doing this

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also it does the same thing in other photo editor, it just happens to all photo editors. I don’t know how to fix it the settings because I think that’s where I think is there. Base on previous messages this appears to happen after certain updates. And there’s a newer update I haven’t update it I will later maybe that will resolve the issue, I don’t know how to set it to be both jpg and png in the settings. Thank you for your time and help..

That’s what I’m thinking and I’m sure it’s something we to set on or off or whatever to get it back how it was. Mine occurred after the last recent update version 14.01 and yesterday there’s a new recent one I haven’t uploaded it yet, maybe that will fix it.. Have you update the recent update not the version 14.01

Edit

Oops!! Wrong person it was supposed to be to Databhi but it is about you lol.. and there’s no option to delete..

Wait?... how did you get the photo to be transparent? It’s a snapshot on bisebison reply? 🤔

Wait?... how did you get the photo to be transparent? It’s a snapshot on bisebison reply? 🤔 Also there’s a reply to you but it’s wrong person 😬 it’s below in bisebison reply. When you get a chance read it..

Hi. First I need to say I’m getting confused who I’m replying to, the one I thought was replied to the wrong person it actually was the correct person. I’m sorry for the confusion to you and Databhi. Moving on forward

this is a snapshot of my photo album as you you can see one is white background the other two are not, and it’s the same photo, some will work and some won’t. Now I’m thinking it’s not Canva having a bug, it’s definitely related in the settings I just don’t know which is the one to choose or whatever to save it as transparent. But if the image (the png) is too small it won’t keep the transparent, if I said that right. As mentioned before it occurred after the download version 14.01

Hi Databhi. Was that reply meant for bisebison? I ask because you mentioned Canva and that it’s not Canva, which btw, your right. When you get a chance look at my photo shots. My apology for so many messages, it gets a bit confusing who your replying to. Anyway thanks

Hi. I truly understand to make the png bigger if under 400x.

1. question; is x is same as px?
2. next question; if it doesn’t show up png when it was png before I saved it to phone photos. If I go to photo editor image size it comes non transparent which of course because in my photos it didn’t save it as transparent.
3. next question; would Happen to know how I can keep it transparent background?. As you can see my snapshot of my album using the same photo, one is transparent, the other one is not. Please see snapshot when you get a chance.
4. next question; I may be wrong however I think it’s in the settings, would you happen to know where it would be?, I did send a snapshot of that section but maybe I’m not in the right section?. Please see snapshot when you get a chance.
5. next question; how to check what size it is before I save it or resize if too small before I save it?

If you or anyone else here can help me.

thank you

See my reply below.

All that work for something that should be so simple. Apple is slowly going to ****.