Optimised battery charging - not working?

Hi I have a new iPhone 11, and I notice my iPhone over the last 2 nights goes to 100 percent in the middle of the night. So I presume it’s not work despite settings?

iPhone XS

Posted on Sep 22, 2019 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2020 4:22 AM

Apple just released a note with the solution to our issue !


Quote :


If Optimized Battery Charging doesn't activate

Optimized charging is designed to engage only in locations where you spend the most time, such as your home and place of work. The feature doesn't engage when your usage habits are more variable, such as when you travel. Because of this, some location settings must be enabled for Optimized Battery Charging to activate. None of the location information used for this feature is sent to Apple.

Here are a list of settings that must be enabled:

  • Settings > Privacy > Location Services > Location Services.
  • Settings > Privacy > Location Services > System Services > System Customization.
  • Settings > Privacy > Location Services > System Services > Significant Locations > Significant Locations.


hope that can helps

163 replies
Question marked as Top-ranking reply

Jan 13, 2020 4:22 AM in response to Tomhatte

Apple just released a note with the solution to our issue !


Quote :


If Optimized Battery Charging doesn't activate

Optimized charging is designed to engage only in locations where you spend the most time, such as your home and place of work. The feature doesn't engage when your usage habits are more variable, such as when you travel. Because of this, some location settings must be enabled for Optimized Battery Charging to activate. None of the location information used for this feature is sent to Apple.

Here are a list of settings that must be enabled:

  • Settings > Privacy > Location Services > Location Services.
  • Settings > Privacy > Location Services > System Services > System Customization.
  • Settings > Privacy > Location Services > System Services > Significant Locations > Significant Locations.


hope that can helps

Mar 4, 2020 4:48 PM in response to SpaceGirl2

My XS Max only started working after enabling the location service settings described earlier in this thread, and then i had to patiently wait (i believe) about 7 or 8 day's for it to learn significant locations. I have noticed that it is very sensitive to when you re-charge within about an hour. So if you normally charge at 10pm, and place in on charge at 10:45pm, it probably won't work. Likewise if you put it on too early. In addition if you charge at any point outside what it thinks is your normal routine, it simply charges to 100%. It is a bit fussy, but i think the thought here is it's better to pull you phone off charge and have it be 100% than to pull it off and it's only at 80%. It seems Apple has erred on the side of caution with this feature to avoid all of the complaints they'd receive from people that the phone isn't charging to 100%. If you have all of the settings enabled and it's still not working, try clearing your Significant locations in system services, and it will re-learn - takes about 7 days.

Sep 24, 2019 1:22 PM in response to mruprai

Hey, mruprai.


I see that you're worried that Optimsed Battery Charging on your iPhone 11 isn't working as expected since it’s fully charged in the middle of the night, and I'm glad to help.


About Optimized Battery Charging on your iPhone -- Go to Settings > Battery > Battery Health and make sure the feature is on. When Optimized Battery Charging is on, you should also see a notification on the lock screen when your iPhone will be fully charged.


Let me know how that goes, and take care!

Jan 2, 2020 2:00 AM in response to Community User

This morning I had a notification that optimised charging has been enabled. I have been following this thread since iOS 13 was released and this is the first time it has worked on me Xr. 5 days ago I disabled optimised charging permanently and had since forgotten about it. This morning I received the notification that it had been enabled automatically, so I checked the battery in settings and it had worked. It remains to be seen if it will continue to work, but I suggest turning it off in settings if it has never worked for you and give it a week. Not quite a solution, but a possible workaround.

Jan 20, 2020 1:34 PM in response to SmileyGirl1982

Finally works (sort of). I enabled all of the privacy settings last Monday (1/13). This morning I noticed the message about optimized charging. However looking at the battery info charging resumed at about midnight we’ll short of when I get up. Maybe it takes a little while longer to learn. If you’re still waiting for yours to kick in plan at least 5-7 days after enabling the appropriate settings.


Feb 5, 2020 3:40 PM in response to krzysztof88

done a tonne of testing and found that it literally works if you charge your phone around the same time each night, charging randomly during the day will throw it off as it’s machine learning, it’s not like teaching a living thing. mines been working for weeks, because at 11PM (ish) i put my phone on my charging pad. so long as it’s within the hour that you normally charge it, it should work. taking it off charge too early will also throw it off. As far as i can tell, location doesn’t affect it, but i don’t travel much so i don’t know for sure. if your routine changes, then it has to re-learn, but it should only take a few days. the feature is designed for people with solid sleeping patterns, but if you just put your phone on charge at the same time each night, going to sleep or not, it should work

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Optimised battery charging - not working?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.