My monthly challenges have disappeared from the Activity app

This is very interesting. Checking in my settings I have 3 watches listed with only 1 showing any data. I had changed the name of the watch to be something different, but I'm going to update the name to be consistent with watch that is showing the data in settings. No idea if it will help, but I'll add a post if it does.

I think your best guess will be accurate... I don’t expect them to fix this now. If the info was somehow in the cloud then perhaps, but I have a feeling there’s an element of locally stored data that has not been synced here!

Just some extra info - I used an iCloud backup, due to being on the upgrade programme I had to hand over my old device. My wife’s phone was destined to be sold after she’d collected her new one. So I performed a transfer “phone to phone” and all her data is there including her monthly challenges! She went from iPhone 8 to iPhone 11 Pro.

Think we’re the unfortunate ones who are goosed because of how we did our migration!

On 2019-10-01 midnight (about 1 hour ago) all missing monthly challenge awards since October 2018 came back. At the same time, I was awarded the September 2019 challenge and given a new October 2019 challenge. 

I guess the reason for also getting the September 2019 challenge is that I continued with it's progress as if it was still there when it first disappeared.

Everything OK again for me. Closing the ticket with Apple.

I have the same problem. After switching from iPhone Xs to 11 pro and upgrading from a series 3 watch to a series 5, the monthly challenges from October 2018 up to including this month is gone. Everything else seems to be there, except I went for a short walk yesterday and it suddenly displays that walk as a record.

I called support and they had never heard about the issue. Gave me an advice to re sync and I’ve tried. Extreme measures and no result. “If that didn’t help, all is lost”

One of the reasons I’ve liked Apple is that everything is backed up. If I knew this would be the case I wouldn’t have bought new equipment. I’ve spent a lot of effort on earning them and had to deal with many complaints from the wife due to spending all this time, running in the evenings after work.

Totally get where you are with this as I felt the same way! Mine reappeared on 1st October and suspect yours will do the same when you are issued the challenge for the new month.

Like you I had earned them all and often incurred the wrath of “her indoors” by going out of my way to achieve them. In the end I missed the (then current month) of September, as it was no longer possible to view progress and it was a difficult challenge. This was frustrating, but in the end I made my peace with it. If I’d lost the lot I would have been a lot more miffed!

Exactly the same on my new 11 pro and my wife's 11. Took 2 days for activity to show up and it's still reporting incorrectly. I had 1432 consecutive move goals complete. Now showing 1149. We both have monthly challenges showing up to September 2018 and nothing further. Just sitting here hoping that soon everything will magically reappear!

I know how frustrating this can be. If it’s only been a few days since you got your new iPhone it very possible that the monthly challenge awards you are missing will reappear. Completely agree that this is incredibly inept on Apple to not have a smooth seamless transfer on these awards. It makes no sense whatsoever when you’ve made backups etc and they vanish.

There’s a new ios13 update out - fingers crossed there might be a fix? Not holding out much hope.

There’s now 13.1.1 out today... I refuse to get too excited though.

Yes. This "merged" the activity from my old and new device. I was shocked that it did that but I didn't lose any data.

I unpaired yesterday and my competitions badges came back. Sooo I tried again and unpaired yesterday but nothing else came back, no notice of monthly challenges whatsoever

I wonder if I downgraded to iOS 12 they would show back up. Then go through the normal upgrade process. I’m on an xs and everything worked fine until I restored to go from a fresh start.

So annoyed, just swapped from my iPhone 8 Plus to iPhone 11, created a backup prior to setting my new phone up to make sure I wouldn’t lose any data and upon setup of my iPhone 11 I have lost all my monthly challenges apart from June and August 2019 (I had every single one) and my September challenge which was near completion is also now gone!! I got my Apple Watch series 4 in December 2018. Ive also noticed upon comparison with my iPhone 8 Plus that some of the ‘workout’ badges display different ‘bests’ (the record is shown for differing amounts of calories on my new device, almost as though not all my workouts synced properly, further, both phones display different amount of move goal (200%, 300% and 400%) badges. I’m very confused and annoyed and I hope this gets fixed as I loved the awards page!!!!

I am having the same issue with my iPhone 11 Pro Max I received on September 20th. I have talked to multiple Apple Customer Service representatives on the phone and also communicated with multiple via the online chat. None of them were helpful at all with this issue.

It is frustrating since I seem to have lost all my Monthly Challenge badges for all of 2019. They are still on my old iPhone but are not showing on the new phone. I tried restoring backups of both phones to the new phone which did nothing to "fix" this issue. I also have restored my Apple Watch multiple times which also did nothing to fix this.

I hope Apple finds a fix for this problem soon and that they are able to provide some training for the support folks. Dealing with them was very frustrating to say the least. They provided ZERO help with this issue. All they did was provide the usual IT response of did you restart the device...

The same thing happened to me with the limited addition awards, all have since reappeared but still no sign of my monthly challenge awards nor the current September challenge! If I’m honest it seems as though they are thinking of any excuse possible as it seems they don’t even know how to fix the error currently as iOS 13.1 released today with a bunch of bug fixes although it didn’t include a single one for Apple Watch or the activities application. It’s shocking really, it needs to be resolved because it seems there’s a whole community of people affected!