iPhone 11 - Siri not working with bluetooth helmet

There's a possibility that the helmet is not compatible with the iPhone 11 series or possibly iOS 13. You'll want to check with them to see if there's a firmware update. Also, you could try completely forgetting the helmet in your Bluetooth settings on the phone and setting it up as a new device.

I was having the same problem with Siri through my Freecom 4+ after upgrading to the release version of iOS 13 (including 13.1.2) on my iPhone X. After I said "Hey Siri", I received the acknowledgment tone. I then issued the command and after a lengthy pause she replied with an error message saying there was a problem with the connection and to try again later. Siri worked fine when the command was issued directly to the iPhone rather than through the Freecom mic inside my helmet. I used the Settings -> General -> Shutdown suggestion above and this fixed the problem.

And it was a good suggestion. I would have thought the same if it hadn't previously worked for me. Restarting the phone definitely worked. There's no issue with the network, since siri works when you initiate from the phone itself. Even when you initiate from the helmet, you can see siri register your voice but words don't show, and then it says there's a network problem.

I'm getting this problem too with a Sena 10C after I upgraded my iPhone X to iOS 13. It all worked perfectly before upgrading. I've removed the device from the phone and re-added it and also upgraded the firmware on the Sena 10C to the latest version which is compatible with iOS 13. I needed to do this firmware upgrade in order for the Sena software to recognise the 10C headset from iOS13.

I had same problem with Cardo responding correctly to “Hey Siri” but Siri not responding. Was fixed by Resetting Network Settings on IPhone (XR). But does anybody else have problems with the microphone hearing the Cardo correctly, but not Siri correctly above 10 or 15 mph? Full face helmet, using the microphone that Velcro’s to the front inside part of the helmet. Very frustrating.

I hope I'm not speaking too soon, but I installed 13.3 this morning and it seems to have fixed both problems. I've used Siri quite a few times during the day through the helmet and there were no issues whatsoever. Has anyone else been testing 13.3 yet?

Guys have you updated your devices to latest iOS 13? I mean there’s a 13.2 update, go try it. It was instant fix for me.

I’ve had some success going into settings and selecting reset network settings, and then rebooting the iPhone. Give that a shot, and that may help out with Siri than actually being able to interpret what you’re saying after you’ve activated her using Bluetooth via your helmet. Good luck.

I finally got it to work after 13.1.2, it’s first time since all 13 versions that it’s working!

Even though it failed a couple times, now it’s mostly working!

Definitely iOS 13 bug which has persisted thru 13.2.3

i find with my wireless headphones- Sony and Jabra that the Siri voice assistant function only works if network settings are reset every few days or if I shut down through settings>general as described above.

Very annoying and not related to the hardware.

Can confirm that this problem is recurring. Siri will periodically report "problem with the connection. Please try again later". iPhone needs to be rebooted to sort out the issue but after a while, it happens again. This does seem to be an iOS bug.

Same issue here using L1M in my helmet. Worked perfectly last IOS 12, "wait a moment.." messages started after IOS 13 update. Sometimes it still works, but it's an exception. If I pull my iPhone out of my pocket and use Siri from the device's microphone, everything works. BTW Siri could be improved a lot for drivers - for example allowing to unlock iPhone just saying pin in helmet.

I’ve been running 13.3 on an iPhone X now for 5 days and have not had a reoccurrence of the problem. I’ve been using Siri through my helmet a few times a day. It’s too early to say for sure that it’s fixed but 13.3 definitely changed something for my particular setup.