iPhone 11 - Siri not working with bluetooth helmet

It’s not just iPhone 11. It’s any iPhone that has iOS 13. I have an iPhone 7 that I keep as a backup. This phone worked flawlessly. I wanted to see if it was my phone so I updated it, and it stared doing the Same thing. I bought an iPhone 8 new and it did the same thing too. All 3 phones had the same problem.

Test it with another iPhone 11. That way you can start to determine if it is the phone or the helmet.

Disconnect from the WiFi and try it using cellular data instead.

All my testing has been with a cellular connection, not wi-fi. Siri reports a problem with the connection but there is no problem with the connection because the same command issued direct into the phone rather than through the headset works fine. Clearly an iOS bug introduced with v13.

Same issue with a Cardo Q1 bluetooth helmet device since 13.2.3.

When I trigger Siri, I hear the 'in' and the 'out' sound within the same second.

Impossible to ask Siri anything from the device.

issuing commands directly to the phone works fine for me too.

I test buetooth headsets every day. I have a lengthy pairing list. With iPhone5S and now iPhone7, an iPhone X at the office, etc. have never seen this problem until iOS13.1.2. I test many different brands of headsets to check firmware function of the feature to activate Siri. I am now having this problem with all headsets. That point to the iOS. Same headsets were working great to activate Siri before this iOS update. Has anyone discovered a real solution? Hard to find it on this thread.

No, as far as I am aware there is no solution to this particular problem. The original problem, which kicked off this thread, was a more random one which was temporarily fixed by Settings->General->Restart, but this problem introduced by 13.2.3 (summarised above by hervefromla) seems to be permanent, replicable, and is not fixed by a restart.

I started having problems with Siri also. Finally 'apple care' replaced the phone. The replacement phone did it also but the problem with the replacement is that it didnt ring everytime, so this phone was replaced with yet another phone which Siri works intermittently on also. This was 2 trips to the "Genius Bar" for nothing. Not to mention the hours spent on the phone with Apple Tech Support.

I loaded ios 13.3 on my iPhone 7 and now siri works half the time also. I have a lot of time invested in this problem. Apple is using its customers to help them troubleshoot the phones for FREE. I've given up on a fix. Apple knows there is a problem and they believe by making us think they care will give them time to make a patch. When you call tech support for help, they know there is a problem but they wont admit it, they just square dance with you round' and round' until you tire and give up. Thats where I'm at... I have given up on a resolution

Same problem with my iPhone 11 on iOS 13.3 and an aftershotz Bluetooth helmet : when pressing the helmet activation button, the Siri black screen comes in but closes immediately. Using the button on the right of the iPhone is working. Restarting the phone fixes temporarily the problem but it comes back after a while

Same problem here. It won’t work with multiple earpieces and also with my car over Bluetooth. The odd thing is that if I use the home button to start Siri then it works over Bluetooth just fine, but if I try the “voice command” button of earpieces or car my phone will simply beep and the beep again, like when you wait too much to talk after starting Siri.

it definitely isn’t a firmware software since they all worked fine until the last iOS update!!

Updated to iOS 13.3 last night....let’s see if fixed (no mention of the bug being fixed on the release notes

Same problem - iPhone 11 Pro, with a freecom 4, and my car Bluetooth has the same issue. Definitely the iOS software.

I have the absolutely exact same problem, except I'm using a Cardo Freecom 2 unit.

I've being using iOS 13 beta versions and I expected they would fix it for public release, but no, problem persists.

I'm in touch with headset's manufacturer in hope for some new firmware release to fix the problem.

Even really odd, I'll try this shutdown later today, hope it works for me too!!

Interesting. I'm using a Cardo rather than a Sena so it does seem to be an iOS bug. Mine is still worjking fine since I did the reset. In fact, Siri's response is noticably faster. Whenever I ask her to close the garage door as I ride away, the command is executed within 1-2 seconds whereas it used to take up to 10 seconds.

It's a shame that this answer is listed as "apple recommend" here. It's incorrect and hides the answers that provide a workaround for this bug later in the thread. If you have the ability to remove your comment, it would be helpful. This appears to be the only place where people have shared their solution. I started having this problem witha helmet-based bluetooth unit shortly (not immediately) after upgrading to iOS 13. It's odd, and it's clearly an iOS bug, and it's extremely frustrating when it happens to you.