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Level 1

15 points

iPhone 11 Pro Max screen colour issues

Ok so this is a bit of a weird one... I got my iPhone 11 Pro Max last Friday. All set up and working OK. Yesterday I was wiping my old XS Max and I noticed that the iPhone 11 screen looked ‘dull’ by comparison - muted colours and just washed out. I thought it might be a dodgy OLED panel BUT when I went to change the wallpaper in settings, the preview image IS vibrant and the colours much better. Images attached to prove I’m not going nuts (I hope). I went to my local Apple store and they said it all looks fine. I’m wondering if this is an iOS issue as surely if it was the panel itself it wouldn’t show any difference between the images? I’ve checked and turned off/ on all settings like True Tone etc but to no avail... anyone have any ideas?!!

Posted on Sep 24, 2019 11:23 AM

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38 replies

Nov 11, 2019 10:50 AM in response to ozgur224

force restart your phone, this will fix it until you change your wallpaper again. then you’ll have to force restart again. this bug has been around since iOS 11 for some people so a fix should come soon, i’ll post as soon as i hear about it

mirko20

Level 1

4 points

Nov 30, 2019 6:48 AM in response to ManiSalguero

You have to turn off the phone and than turn on.

Doing this simple thing will fix the problem.

you can also procede with the hard reset: press volume up, than volume down, than hold the power button for about 10s until the Apple logo will appear.

these 2 methods will fix the problem💪🏻

Apr 20, 2020 4:34 PM in response to Urfavsiren

Is anyone still having this issue got my phone 30 days ago and I’ve noticed washed out colors as well dark greys looks very light Grey when this happens as well as all other colors washed out fixes when I restart phone but ends up happening agai.

Mar 13, 2020 3:53 PM in response to Ajmartin01

My iPhone 11 just started turning blue when I off it and on it on my home screen and then turns back to its normal colour what do I do to stop this

please help

Sep 24, 2019 11:29 AM in response to Ajmartin01

Do you have dark mode turned on?

Do you have Dark appearance dims appearance turned on?

Ajmartin01 Author

Level 1

15 points

Sep 24, 2019 11:35 AM in response to Johnathan Burger

Nope I don’t Johnathan.

Sep 25, 2019 12:19 PM in response to Ajmartin01

I have the exact same issue with the iPhone 11. Running 13.1

Sep 30, 2019 6:00 AM in response to Ajmartin01

Same exact issue on iPhone 11 Pro Max. Home screen is washed out and desaturated, even after 13.1 update but same background photo looks fine in the preview pane . Any other tips?

Ajmartin01 Author

Level 1

15 points

Oct 13, 2019 2:42 PM in response to townsendium

Glad that it’s being investigated! I’ve just tried to ignore it for now and hope a new firmware sorts it.

Oct 23, 2019 12:42 PM in response to Ajmartin01

Problem fixed with a forced restart ( quick press and release up and down and long press wake button until apple logo appears) you may need to do that more than once but eventually it will be fixed.

Oct 23, 2019 12:54 PM in response to townsendium

I agree, I did that too and nothing has worked. So annoying

Oct 29, 2019 1:03 AM in response to Ajmartin01

This is happening with me as well on my iphone X. Every stock wallpaper looks washed out. But when i restart my device it get's back to it's original color.

This is because of IOS 13.

Oct 29, 2019 3:41 AM in response to piyushhaswani

restarting it does appear to help, but as soon as you change your wallpaper again it goes back. 13.2 was released today, try installing that and see if it fixes it, it’s fixed a major bug for me

Oct 30, 2019 12:13 PM in response to piyushhaswani

it is still present for me as well, very annoying

ozgur224

Level 1

4 points

Nov 10, 2019 5:40 PM in response to Ajmartin01

i have the same problem :((( im using the pro max

iPhone 11 Pro Max screen colour issues