Wifi keeps dropping on new Iphone 11

I bought my new Iphone 11 yesterday and on both wifi networks (at home and at work), the network will not stay connected. It will connect after I manually choose the wifi network but as soon as I lock the phone, it drops it again. ???

iPhone 11

Posted on Sep 24, 2019 1:23 PM

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Posted on Feb 23, 2020 7:15 PM

I had the same issue and replaced my IPhone 11 3 times. Apple suggested many solutions to no avail. Lately, 10 days ago, I discovered that it is not a phone issue but the wifi router issue. I have disabled the " Band Steering" so now it is only working on 2.4 GHz while before it was alternating between the 2.4 and the 5GHz and that caused the problem. I have had no issue at all since then.

So log in to your router's IP address from a device connected to your modem and go to Wifi settings, then go to 2.4 GHz band WiFi, remove tick next to band steering and save settings.

I open this will help all those who are facing this issue.

37 replies

May 8, 2020 1:40 PM in response to seher81

I own an iPhone X, iOS 13..4.1

Every now and then when I lock my phone and then go to unlock it, i see the wifi signal off and instead of this the phone is using data. Once i unlock it, it connects back to the wifi connection.

Resetting network settings didn't help.


Also when I join a conference call through Teams for example, or Webex or something with Voip every now and then the phone disconnects and reconnects immediately from wifi. this is so frustrating and i am sure that it has to do with iOS 13 that is crap.

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Wifi keeps dropping on new Iphone 11

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