my wife and me have put our brand new iphones 11 inside our pocket pants and both screens get scratched the second day of use (mines right in the selfie camera, apple says “without mal function”...). Has someone experimented somethg similar? We are really dissapointed, apple only cares if you have bought “apple care”....we cant use the screen without a protection: worst screen ever....👎
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iPhone 11
Older smartphones had more scratch resistant, but more brittle glass.
Since people don't like paying $300 to replace their glass when dropping their phone a foot, cell phone makers overall (not just Apple) moved to formulas that are more shatter-resistant but are slightly more scratch prone.
This issue is solved with a $20 screen protector; you can't apply something for $20 that will stop your screen from shattering in a fall.
New iPhone 11 pro with multiple scratches in the screen after 1 week of being extra careful with it. Never has this issue with any of my other Apple phones. Apple needs to step up and take care of their customers.
Look how many people here have had an abnormal experience with their screens. Who is buying the fact that Apple made defective screens this run because they are poorly manufactured?
No, there is something new in/on/around the screen that Apple
is not telling us about. And now that screens are showing highly unusual scratches, they seem to be blaming the user. Is everyone really believing Apple has no idea what's going on?
These scratches are because there is something different about the screen.
Apple received a patent in 2013 for a second, invisible screen. That would be an invisible layer or so-called 'invisible' light.
Why is nobody putting these pieces together? Your screens are scratched because there is some technology in them that Apple is not making users aware of.
I can't turn off my flash illuminator - it is scanning my face, scanning my retinas and feeding me info based on my emotional reactions.
And now these weird scratches.
You all feel like your iphone reads your mind? It is, it's constantly illuminating your eyes with infrared light, reading your retinas and giving you info based on that. I feel like I need a tin foil hat; but based on my user experience something very strange is going on.
I thought the screen scratches may hold
some answers, Apple is clearly hiding something.
I am experiencing the same issue. In all my years of owning every iPhone, I’ve never had a scratch on my screen until now and this is with only placing in my pocket with nothing in it but my phone. I’m very disappointed.
That is not how it works. These scratches LOOK UNUSUAL. They are happening when people used their phone in USUAL ways. Stop trying to derail the conversation that should be taking place. WHY is this happening? What is different about the screens?
Just curious, when you trade in your iPhone to Apple, do you need to remove the screen protector first? How easy is that to do with various screen protectors like the Otterbox Amplify (which looks like it is Gorilla glass)?
Apple will typically want the screen protector removed. Removing one is actually very simple. Using a finger nail, you can lift it at the corner and once it starts to come up, you just gently pull it up and take it off.
No, that is not how it works. I can't believe this; people are just happy if Apple replaces it and no one is asking for answers from Apple as to why this is happening. What is different? What is wrong? Why is the screen different?
Most of us have never used screen protectors in the past. I've dropped phones from stairway banisters, my hands, out of pockets, etc. Never a crack.
My new iphone 11 pro developed an annoying screen flicker in the past hour. Weird.
Also had this issue but unlike others I had a screen protector put on in store. Ive had this phone less than a week ( just the 11) and it has a scratch/ crack.
I know people will assume I’ve been throwing it around but I’ve never had a cracked screen on previous iPhones and I’ve been treating this one like gold dust. I only noticed it tonight when I turned the phone to show something to my friend.
really disappointed and have the obligatory genius appointment booked in. I’d like this replaced and I’m assuming I’ll now have to get Apple Care.
Hattiejakes wrote:
Also had this issue but unlike others I had a screen protector put on in store. Ive had this phone less than a week ( just the 11) and it has a scratch/ crack.
I know people will assume I’ve been throwing it around but I’ve never had a cracked screen on previous iPhones and I’ve been treating this one like gold dust. I only noticed it tonight when I turned the phone to show something to my friend.
really disappointed and have the obligatory genius appointment booked in. I’d like this replaced and I’m assuming I’ll now have to get Apple Care.
You have a scratch with a screen protector? Wow!
Where? Can you take a photo?
The iPhone screen itself could NOT become scratched with a screen protector on, but sure, a screen protector can certainly be scratched itself. To suggest the actual screen underneath a screen protector scratched, defies the laws of physics and logic.
I guess because the picture doesn’t show it well enough- it’s actually much bigger than the picture shows. It’s edge to edge.
Gosh not being impressed isn’t the same as upset. Could be a none issue could be a phone I brought which had a scratch on.
Had the phone 4 days. Two of those days it was in its case while I was in hospital. So it wasn’t used.
I know it’s not been in my pocket, it’s been in a flip case. The protector shouldn’t be scratched as nothing has been near it to scratch it.
Is there an invisible display on the screen? Is that why people are getting ghost images? Is that why the screens are scratching? Lines, weird spots. Weird screen blotches.
Or or just installed incorrectly, poor manufacturing quality control (really, Apple?), already scratched glass, and why isn’t everyone using screen protectors?
Why are they scratching like this? And why do we shoot down the poor person who claimed theirs scratched under a protector? ‘You’re must be wrong!’ and all of these other people, too? Clueless and careless? I am surprised how no one seems to actually ‘solve’ the issue, just get a screen replacement. I assume this is also why the IR light tracking your face can’t b turned off either, it’s in the screen?
I tend to agree with you. I don’t get the “ your protector has smudges on it so it must be a scratch on the protector “ argument.
I hope when I go in they ascertain it’s just a scratch for no reason on the protector however, if it isn’t then there is an issue which needs to be fixed.
ive got an appointment Wednesday so I’ll update based on what happens.
my money is on a scratch/ crack on the screen.
Just bought an iphone 11 pro. As soon as I opened it and removed the plastic on the screen I noticed some marks underneath the screen glass, they look to be between the screen glass and the screen itself. They don't look to be scratches, they are shaped like a half moon shape and they are about 5-6 of them, around the left down corner. They don't obstruct the view of the screen, but you can notice them as light shines on them. I will post a picture tomorrow. Can anybody help?
iPhone 11 screen scratches
