iPhone 11 screen scratches

You are wrong. scratch and shatter proof glass is widely available. Premium screen protector are made of the stuff.

my phone shattered from a fall of 4inches and scratched on the front when I took it out of my otherwise empty pocket. Explain that if it’s not a fault l

Okay so your saying that all of the people on this forum are making these issues up? That is illogical.

Why would I bother making up my experience? It makes no sense. I’m insured a replacement has cost me just £25.

I have seen the videos you mention yet these don’t represent the reality of consumers experiences.

Its it everyone here making things up or is there a problem with the phone? What’s more likely?

I did write a long reply but it seems to have disappeared...

No one here is making these issues up, why would they?

Real life experience is what matters not YouTube testers. These phones are not performing as expected or promised by Apple. That’s all anyone wants....

Your reasoning makes literally zero sense whatsoever. So by your logic, during its 5 year run my 6S apparently _never_ came in contact with grains of sand, yet my barely a month old 11 Pro was somehow "unlucky", and got scratched by random grains of sand multiple times? You do realize how utterly unlikely this is in the exact same environment, right?

MattMrabbit wrote:

Otter box....for starters...ever heard of google? Maybe try it someday you’ll be amazed what you’ll learn

So no links that could be easily shown not to show what you claim they show. Got you.

Good bye.

If you truly believe that people experiencing this issue all just have bad luck, your whole stance shows a very disturbing lack of empathy. :/

In the meantime, I've done what I've come here to do: reported my observations. Observations, which are just as valid as yours, and which are in no way proven wrong by JerryRig's scratch test, no matter how hard you're trying to discredit me.

Still, buttons on the very same brand's previous shirts didn't fall off, so why did the new ones?

Even more important (assuming that the buttons being much harder to break indeed resulted in them more prone to falling off), is it fair to advertise these buttons as "the strongest ever"?

MattMrabbit wrote:

statistical significance. You can’t apply that as the data you need isn’t available.

Actually, the data is available, as I've previously posted on this thread. Feel free to go back and read my posts.

You keep on telling this ”fact” that the glass being tougher means it is harder to break hence we shouldn’t be bothered with the fact it gets scratches very easily compared to previous models with ”less tough” glass. Do you have some insider information about it? If not, how can you keep on telling that over and over again?

Here is a fact for you: Scratches are not just a cosmetic issue. When you are using the display, you can feel them constantly. As many have told here, a scratch is like a groove and your fingernail hits that every time when for example scrolling down this forum. It’s very annoying.

You called us with a term ”me too” poster. How would you define yourself? How have you helped with this issue? If you don’t have this problem yourself, why do you keep on telling what we should think about it?

Whether that is true or not isn't helping you no matter how many times you keep saying it over and over here. What do you hope to get here? Everyone here is a user. You aren't speaking to Apple. Apple isn't listening to you here. Just other users. So, if it makes you happy to say what you think, go for it. Still won't help you in any way with your phone.

Cheers

Personally I'm here because I believe that Apple should hear its loyal customers. I understand it is only customer forum - but Apple should notice threads there customers complains about issues with their product.

Besides posts at this forum I left feedback to Apple and also had meeting with their representative. What also should I do to point Apple to issue in the product?

Your advise using glass is great but how it will help with my scratched phone? And saying it over and over again won't solve issues with scratches which we are sharing here.

Has anybody had any luck with getting their screen replaced by Apple without going through AppleCare? We bought two IPhone 11’s at launch, and have never had phones scratch like this before. Super disappointing.

What part of Apple doesn't read these posts for anything other than terms of use do you NOT understand? I'm not in any way suggesting you can't post. I can post just as you can post. But if you think you're getting Apple's attention by posting here, you are mistaken.

why have this site and have people moderate it then? Why don’t they care? I don’t understand. Why are you removing posts that say essentially my £1400 shouldn’t get damaged by day to day use and the advertising is misleading (witness the recent TV advert of the 11 being dropped in a bag with loads of other items)

They obviously are paying attention and must be listening or none of the above would happen...

Conspiracy theories are wonderful, but the actual truth is this:

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