iPhone 11 screen scratches

Same on my 11 pro. It’s such a nice device but it gets scratched so easily from crumbs or dust and I don’t even walk with keys in the same pockets as my phone and it still gets scratched but it never happened on my se or 6 plus

Same issue here. After having my phone for 2 weeks with an otterbox case on it. It looks worse than my iPhone 6 that rarely had a case on it and was a hand-me-down. Of course I can buy a screen protector now but so much damage has been done already. Had anyone had any kind of resolve with this?

when i got my xr i walked out of tmobile with a case and screen protector that phone is flawless till this day but it’s something about this 11 that just seems so fragile For the first couple days i had no case i was waiting on it from amazon and i babied the thing but I noticed how different it feels not having a screen protector on in my opinion a screen protector is a must if you want to keep your phone in its original condition ive already noticed fine scratches just around the bezel from putting it in my pocket and i knew better to put it in my pockets with no screen protector or case lol but i also had nowhere else to put it i cant hold it cuz its a chance you’ll drop it i did put it in a xr case but i took it out bc it looked stupid i now have a case for her just waiting on the screen protector. SO TO YOU READING THIS GET YOURSELF A SCREEN PROTECTOR FOR ANY PHONE YOU BUY ASAP.

Yeah let’s see you’re either going to suggest sand or diamonds ( like some fools have previously suggested) don’t be one of those fools. It’s pretty clear the glass is extremely strong to dropping but will scratch if anything hard is in the vicinity

Yes, anything hard, like sand or other micro debris most people accumulate in their pockets without knowing or noticing.

The point is rubbing just fabric pocket material on the glass will not scratch it.

Same experience here. I have had iPhones for many many years, always used them without protection in the best way possible, never had this many scratches within a few months on any of those phones. The iPhone 11 Pro clearly is far more sensitive and Apple should have warned people about this. Or there was a production problem.

I'm so disappointed in Apple with this issue. Never had screen which is this soft and bad quality. I mean these things happen and it's okay but Apple should really come up with screen replacement program. I know it's expensive but hey at least you wouldn't lose customers. Because I'm not gonna buy another iPhone with this quality.

I’m not an YouTube advocate but if you look at Jerry rig videos you’ll see the screens scratch at the same level as before. Meaning current screen glass is no more or less scratch resistant than prior models.

That's because (at least high end) watch crystals are made of synthetic sapphire.

They are very scratch resistant - but they are highly vulnerable to shattering.

As has been stated multiple times in this thread, the glass Apple (and all other smartphone vendors) use sacrifices a bit of scratch resistance in favor of much higher shatter resistance.

Physics and materials science dictates you can have a material which is very impervious to scratches but that shatters easily, or a material that is more resistant to shattering but scratches more easily. You can't have both.

The Verge: WHY YOUR BRAND-NEW SMARTPHONE WILL SCRATCH JUST AS EASILY AS YOUR OLD ONE

I had an iPhone 3, 4, 5, 6 and now 11. The 11 looks worse after a few months than all the older models after multiple years. There’s no doubt in my mind that the screen of the 11 is the weakest iPhone screen ever. Is there a way to polish the screen?

DonFrom076 wrote:

I had an iPhone 3, 4, 5, 6 and now 11. The 11 looks worse after a few months than all the older models after multiple years. There’s no doubt in my mind that the screen of the 11 is the weakest iPhone screen ever. Is there a way to polish the screen?

No, but you are clearly confusing strength with scratching. They are opposites. The new glass on the new iPhone's is indeed stronger as evidenced by the almost complete lack of posts from people who have broken their screens from a simple fall. That said, it's almost impossible to make a screen stronger, which is also harder to scratch.

At this point, put a screen protector on your phone which will protect it from further scratches and most likely hide the scratches you've already gotten.

Read these two articles to understand the hardness vs scratching --> https://www.theverge.com/circuitbreaker/2018/10/19/17514174/gorilla-glass-scratch-resistance-google-pixel-3-samsung-galaxy-s9-note

And this about iPhone 11 specifically --> https://www.idownloadblog.com/2019/11/04/iphone-11-scratches/

The iPhone 11 is advertised as being super strong and scratch proof - in the ad it shows it bouncing around the woman's purse with her keys and other things - seems to be false advertising to me. I had my iPhone 11 for 1 week, I only keep it in my pants pocket or on the table - not coming in contact with anything sharp - and the screen already has 2 scratches on it. I've had iPhones for years, and I've never had this problem before. I think it's a lot of BS and false advertising from Apple, this screen is junk.

Seems to be the same issue with iPhone SE2 ... I had the early SE and never got a single mark, glass was really resistant. Now the SE2 seems to be a totally different story. Also it happens a lot to couples who both have an iPhone with portruding camera. So when you put the two phones in a pocket together, portruding camera from one phone tends to heavily scratch the other. There is a definite issue there with the glass, the old one was very resistant to keys, coins anything else in my pocket.

Obviously there was something else in your pocket, grit or sand that scratched the phone.

You could rub the glass all day with a soft cloth and never scratch it, it requires something hard for damage to occur.

davidfromkenora wrote:

The iPhone 11 is advertised as being super strong and scratch proof - in the ad it shows it bouncing around the woman's purse with her keys and other things - seems to be false advertising to me.

The phone is not advertised as "scratch proof" in any way.