iPhone 11 screen scratches

Even if the screen protector was free I wouldn't be happy unless Apple included the necessary screen protector weight and dimensions in the specs for the phone. It's clear these phones do not stand up to regular use without a protector so it should be supplied regarded as part of the phone.

v836 wrote:

Even if the screen protector was free I wouldn't be happy unless Apple included the necessary screen protector weight and dimensions in the specs for the phone. It's clear these phones do not stand up to regular use without a protector so it should be supplied regarded as part of the phone.

That is where you are incorrect; there are many people who have posted here that they have not used a protector and have no scratches, it depends entirely upon how you use your device.

The most obvious thing to avoid is sliding it into or out of tight pockets where everyday debris could scratch the screen of the phone.

You could put your phone in something like an Otterbox Defender case where the entire phone is protected from impact and scratching, but even if you don't there are other cases where a soft cover protects the phone.

That's aside from, of course, installing a screen protector before you leave the store with your new device.

I will let others here who have not had issues with scratching describe their use cases; I had my protector installed by staff at the Apple Store immediately upon the phone being removed from the box.

William Kucharski wrote:

I had my protector installed by staff at the Apple Store immediately upon the phone being removed from the box.

As did I. I learned my lesson, when I foolishly didn't put a screen protector on my iPhone 6. I don't keep my phone in my pocket, ever. But my iPhone go covered in micro-scratches. Since then, I have instantly installed a screen protector out of the box. I figure with a nearly $1300 phone, a $39 Apple installed Belkin protector just makes sense.

For those worried about screen scratching and wanting to take some advice away from here or can not find an otter box I will be happy to sell you mine as that along with a Zagg tempered glass screen protector did not save my 11pro from the same fate. Now as far as use of my phone goes I think it’s safe to say it was the most babied of all the phones in this post. I never put it in my pocket all of its life has been in two locations either in my hand or on a wireless charging pad. I use my phone for testing apps on it that’s pretty much all it is used for.

So I shouldn’t put my phone in a pocket.... what’s the difference my pocket of a pocket book, or the cup holder of my car??? My glasses for my face have upheld better than the iPhone11’s gorilla glass. Not to mention my iPhone 7 DIDNT scratch like this it’s ridiculous for a thousand dollar phone to do this and bottom line is Apple should take some responsibility if we all have to same complaint with their new phones.

Thanks for your time! Your advices is really useful. Thanks to you, I got the idea that I had to leave an iPhone packaged.

I hope you understand that many technologies are applied to create the glass of the screen. A similar oleophobic coating is unlikely to be found in the protective glasses. In addition, the device becomes thicker, heavier, worse looking. The edges of the protective glass do not allow you to use the phone as intended, and they break at the slightest blow.

Advising to use a protective glass over a high-tech screen is a very bad idea, this greatly degrades the use. It’s a crime against design and technology.

Perhaps bad idea for you, but certainly not for me. Good quality screen protectors are VERY SLIM, add virtually NO WEIGHT to your iPad, DON'T BREAK at the slightest blow and DO PROVIDE EXCELLENT PROTECTION.

I disagree with everything you suggest about adding a screen protector. But you are entitled to your opinion as long as you understand it is YOUR opinion and not one shared by me or anyone I know who has put a good screen protector on their phone.

Same problem here! Two brand new iPhone 11 Pro, just 2 days in use! My girlfriend and I put them in our pockets with nothing else inside, and now there scratched!!! Out of nowhere! Never had that issue with any other apple product! Do you have any suggestions?

I attempted to buff out the scratch with toothpaste and then Gave in and bought a glass screen protector off amazon to prevent it from happening again. The scratch is not out completely but the toothpaste helped!

I have the midnight green iPhone Pro and it has faint scratches on the screen as well but this am woke up and now there is a “smudge” mark that will not come out. Now that is annoying. Had a iPhone 7 with NO ISSUES until Apple did update that blocked my speaker out at which time they said nothing could be done EXCEPT trade in on this phone that scratches like crazy and apparently has a serious issue with screens.

I have had my new iphone 11 plus for less than a month. I’m always super careful with my phones and suddenly there was a scratch on the screen today.

My phones always have a case and always travel in the same pocket in my purse. A designated pocket just for it.

it does have a zipper, but not some crazy phone screen attacking zipper.

what gives? This must be a defect in the way they processed the glass?? I’ve never had this issue before. It’s not as hard as previous models. There is just no way. This flaw defeats the purpose of a touch screen dust/proof/waterproof phone. And more to the point - makes me seriously question if I would buy another one in future.

No iPhone is waterproof. iPhone is dust and water resistant. BIG DIFFERENCE.

No phone commercially sold is scratch proof. None. Zip. Nadda. Zero.

If you bothered to read this thread beyond the first post, you'd have seen several links to articles which explains why harder to break glass is unfortunately easier to scratch.

Here is one specific to iPhone 11 --> https://www.idownloadblog.com/2019/11/04/iphone-11-scratches/

And here is an article from the Verge about all modern cell phones --> https://www.theverge.com/circuitbreaker/2018/10/19/17514174/gorilla-glass-scratch-resistance-google-pixel-3-samsung-galaxy-s9-note

If you want to avoid getting more scratches, invest in a good quality screen protector.

Harsh much?

I merely pointed out my experience. I’ve never had this issue before.

It is in fact entirely possible to have a defect in the glass manufacturing which causes glass to be more susceptible to this type of damage.

I simply query if that is going on with my phone, and possibly others.

Did not mean to personally offend you with my own experience.

Chill friend. Chill.

Wasn't offended in the least. You are just one of hundreds of people who chimed into this thread, responding to the very first post and you said:

"what gives? This must be a defect in the way they processed the glass?? I’ve never had this issue before. It’s not as hard as previous models. There is just no way. This flaw defeats the purpose of a touch screen dust/proof/waterproof phone. And more to the point - makes me seriously question if I would buy another one in future."

You made it quite clear you didn't read past the first post and I gave you information, which should have helped you better understand why your phone may be more prone to scratches. You can either make glass which is hard to scratch, but breaks more easily. Or you can make glass which is easier to scratch, but doesn't break as easily as the phone preceding the current iPhones. No one has figured out how to make glass which is harder to break and harder to scratch. And this time, Apple and Samsung both chose the harder to break, easier to scratch glass.

Did you read either of the links I provided? There is no defect in the manufacturing of the glass. And you'd have understood that if you read either of the two articles I linked for you.

Whether you buy another iPhone is up to you. But be assured, Samsung and Google don't make phones any more resistant to scratches.

Enjoy the rest of your weekend and I hope are safe and healthy in these difficult times.