iPhone 11 screen scratches

Oh my friend. You are still there unlike mr Williams.

The only knight stays here.

Thats the trick. Apple advertise the most durable screen still. Nothing about protectors. Why did they do that still?

My dear friend. The best Apple friend. Could you spend short of your time to see iPhone ad. That’s just about usual case of usage which brings me two deep scratches and uncounted number of hair scratches.

I believe you more than mr Williams. Also you said you have som addiction to keep your devices away from any danger. So I’m totally believe you are ok and away from scratches. We are not that happy. And... I got phone which I’m going to keep on pocket and without protector. Just like it was advertised by Apple. Do t you think it is honest?

We can just agree to disagree. Go out to Youtube and see many of the drop tests, which validate that this years crop of new phones are harder to crack from drops, which just a couple years ago would have resulted in cracked screens. The almost complete lack of threads about people cracking their screens, now three months in since release, further corroborates this too.

I have read a lot of this thread and tried to read past the fighting to get some possible answers to my questions. I have a pro max and put a protector on it immediately in the store. Got it a couple weeks ago. I already cracked the protector. Yeah me for making the decision to protect it. Unfortunately, I cannot get another protector for a few days and am concerned about scratching it up. I do have applecare+ but would like to avoid the possibility of having to get the thing fixed and really hate looking at scratches. It stinks after so many generations of iphones that problems like this are happening but its safe to say every generation of future iphones are going to have issues of some sort.

My question. Is there anyone on here, in the USA, that bought a pro max in the last couple of weeks have scratches, with normal use? Assuming no protector has been applied?

I believe it is possible the first batches of phones had screen scratching issues and quite possible Apple quietly addressed the problem in manufacturing. I'm guessing changing the screen material or manufacturing process wouldn't be easy to do in just a month or two but its also possible Apple has a handle on it and can turn it on a dime.

I'm wondering if I should just leave the thing at home, swap out the sim card to my old Android, until I can get a protector on it?

Sounds drastic but if I cannot live without it for a few days then I have bigger problems than a scratched screen.

Mine was bought in the U.K.

btw I just watched the ad “ready for action” again. The moment that cat steps on the phone and it scrapes against that table glass I held my breath and thought “omg, my iPhone would come out completely scratched from that”

Great!

When you manage to duplicate the exact conditions in the commercial with multiple iPhone 11's and can conclusively prove damage was caused by those precise objects under those conditions, you might have a case.

Until then it's all pure speculation on your part.

aha, and we didn't play cash for that phone? Actually we didn't pay so much that we would expect it to hold atleast the same as their 600$ priced model from years ago? Especially when so many of their ads boost how durable the phone is and they mean in EVERY WAY not just shatter, scratch, shock or water resistance.

Also screen protectors are cr*p. Installed one on my old s7 edge that I have to my significant one (she is not like me regarding phones, she drops them and whatnot = screen protector from day one). Well, it was 40$ screen protector from recognised brand and it was so bad rofl - reflections, feel, view angles, brightness, touch response and so on. Then I gave her now when I got the pro max, my old note 9 and put another expensive protector from another famous brand and is still noticeably worse vs without anything.

You are some pro screen protector person, cool. This thread is about the experience of people that got many iphones during the years and comment on their scratch resistance. You didn't own a single iphone without installed screen protector and certainly not an old model + the new one, so why you are here?

Helping people? With what exactly you help anyone? Spamming how much you paid for your phone and how you install screen protectors in the stores right away? Yeah, this is all we get from your posts. The other part is how we should blame ourselfs that we didn't put a screen protector. Ignoring the fact that we had other iphones used without a screen protector and that we can compare their scratch resistance while you post some irrelevant article from verge that is filled with misinformation, information that everyone knows and generalisations.

Also if you will continue to post how noone from apple read this, provide a source + basically everyone here contacted apple directly, this is a second place they post. Do you understand that business is about money and that NOTHING will be done if publicity is not a thing? You expect what? At the phone release and just before the holidays, apple to go out and say: "well yeah, the ads are misleading and the screen scratches super easy. Go take a screen protectors!" seriously? They won't say anything even if there are defective batch as it will hurt their sales. Business is business.

"To make glass more durable"

hahahahah more durable is general statement. More durable regarding what? They never and nowhere said shatter resistance ahahhah how you concluded that it's regarding that and not scratch resistance? :D It can be both and indeed, in this case they mean both.

Btw, as I listed to you 4 of their ads, especially in 3 of them the phone was in risk of scratching and not shattering. :))) but ok, they mean drop resistance ofc.

Sometimes in life things are obvious or you will go and jump from a skyscraper directly towards the street to prove you will die and that it's a deadly action? Watch again all the ads and then tell me again how the described here ways of scratching are more severe than what is showed in the ads. Yes, some surely are not completely honest, but even if 1/3 are not - this still leaves a lot lot people that are honest.

I guess you does not have any sand on your cars floor and when the phone drops on it while the car is MOVING (and thus the phone will move some too ;) ) - it will be juuuust fine 99% of the time. Cool + I guess nowdays putting your phone alone in your pockets is considered more abusive than putting your phone in a purse with all kind of objects with metal and sharp edges in them, and then run around? And so on and so on.

To the moderators: I want to speak directly to one of you if I may, can't find a way to contact you directly.

Gee Rbrylawski, can’t figure out why no one has thought of that. What a big help.

If you can’t feel my sarcasm then just read it again. People are ****** and rightfully so. Threads this big have hit folks at Apple.

It's great how with 4 points you seem to know more about this forum. But you are wrong about Apple employees participating on this forum. Only two classes of Apple employees are here. Forum Hosts, who read posts for violation of Terms of Use and Community Specialists, who answer standard "how to" questions, which have gone unanswered by us users in 24 hours. No other Apple employees participate here. Period.

And I know this how? Because once you've helped enough people and users mark your help as solved, you get points. Once you get 20,000 points, you get access to an internal forum with the Forum Hosts, where we learn more about exactly how this forum works.

If you'd like join us, all you need to do is actually get on some threads and help people with their issues. Or stay here on this thread and believe (erroneously) that your fight on this topic is going to get you somewhere.

Ah, so no executive or apple employee can open the forum from home, right? Or if they see them do it in the office, they will be fired? Are you serious? Choosing to not post anything is not equal to no visiting or reading the forum.

May I ask how did you come to this conclusion? But please do not refer to the article you are posting again and again - better try to point to some words from Apple about their meaning of “most durable”

Well. Agree about iPhone 6. It was a scratch prone as 11.

let me attach photo of my phones so far. Don’t forgot it was in usage for more than one year. iPhone 10 (rightmost) - about two year and it experienced hard fall few times.