iPhone 11 screen scratches

If some other people had bothered reading past the first post they would realize that just because the compromise to make the screen softer in exchange for being more shatterproof was deliberate doesn't make it good. They would also realize that there is evidence of manufacturing variability. The screens on at least some of these phones are very soft such that normal daily use without a screen protector is not possible. Just because you are happy with your phone and are content with Apple doing this at least in part on a deliberate basis, doesn't mean any of the rest of us need to accept it nor give Apple repeat business. Apple adds insult to injury by taking money for apple care but not allowing us to apply a screen replacement against our scratch damaged screens.

I am happy with my phone. I have owned many iPhones and made the horrible mistake of NOT putting a screen protector on my iPhone 6, which after one year of use, was all scratched up. Note all the people on this thread claiming their iPhone 6 or 7 never got a scratch. Poppy Cock. I don't need to know whether a new phone can scratch as I have a screen protector installed on my phones the moment they come out of the box, before they are even turned on or activated. If I'm going to spend $1300 on a phone, I figure a $20 -$30 screen protector is a smart investment.

I don't care if you give Apple repeat business. Kind of cut off your nose to spite your face, but that's certainly your choice to make.

Yes, it's not as scratch-resistant as previous models because it's more shatter-resistant than previous models.

If you stay away from the iPhone because of this, you'll need to do the same for all flagship smart phones.

Yet again:

The Verge: WHY YOUR BRAND-NEW SMARTPHONE WILL SCRATCH JUST AS EASILY AS YOUR OLD ONE

Hi Professors if Hardness theory! Apple said that the glass on this iPhone models is the hardest ever. Hardness is the resistant of an element to be entered by another element. You can’t scratch a diamond with a piece of wood because it is harder.

in the adds, they also say and show that it is made harder to resist all the normal and everyday problems.

If you bought a 1300€ phone and are happy with a 10€ screen protector, then it’s ok! You can also buy a Ferrari and drive it with a foil around it because it can’t be driven on a normal road without to scratch.

The iPhone 11 (Pro) can’t be normally used in everyday life. That’s a fact you can read on other websites too!

stop judging people because they didn’t use a screen protector. That’s the normal use of a phone, especially when you paid for the design!

Show me where Apple made this statement; they never said "hardest" as that has a specific scientific meaning.

Your Ferrari comment is interesting, as few if any owners of high-end sports cars drive them without having them wrapped in film or without having a ceramic coating applied (or both) just to protect the paint.

There are people here who take the risk, use their 11s without a protector and have had no issues, but it makes much, much more sense to use a screen protector to protect their purchase for the extremely minimal amount they cost.

MichLow wrote:

Toughest glass ever on an iPhone.

"Toughest" is different than "hardest;" in fact the shatter resistance of the new glass is significantly higher than that of the old one, so yes, it is the "toughest."

• putting the phone in your jeans pocket (in the video)

• having the phone tumble around in your purse with other objects (in the video)

• talking to the phone with earrings (in the video)

All of these things can be done without causing any damage to the phone.

Most independent tests show the glass to have a Mohs hardness of somewhere between five and six; gold earrings would be about 2.5.

Previous iPhones could have taken that kind of use without a scratch on the screen, these phones cannot.

Actually yes, they can.

What Apple should have mentioned is "toughest, softest glass ever on an iPhone" and strongly advised the use of a screen protector or else have the value of your phone drop overnight with the advertised use.

Why would you buy an expensive phone and not install a protector immediately?

Unless you are getting a loan, an auto dealer will not force you to insure it; you're an adult, you can make your own decisions.

The same with an iPhone.

I love how all the people recommend a screen protector out of the box for this phone. I have had numerous iPhones over the years from the 6plus to the 11 pro I have now. Screen protectors as well as cases do little to nothing for these phones. Now before all of you jump down my throat saying well something in your pants pocket caused it or you put it next to your keys let me stop you dead in your tracks my phone with the exception of my iPhone 5 have never seen the inside of my pocket there are only two places they have been either in my hand or sitting flat on charging pad. Yet they all suffered the same fate. I have a dresser draw full of cases and screen protectors now collecting dust, because they still didn’t save the phone.

If ANYONE is upset about micro scratches at 1200 lumens, they need help, not available in the real world.

The reality is very few people look at their phones at such high lumens. What people on this thread are upset about is their naked iPhone 11's are getting scratched. The fact is a screen protector will protect their phone from being permanently scratched. The fact is even if a screen protector can be scratched (they can), they can be easily replaced for a very small cost. The fact is once the iPhone screen is scratched, it can't be easily swapped for a nominal cost.

Your Samsung will scratch just as easily and, if it's a Galaxy 10 or later, even comes with a screen protector pre-installed.

The Verge: WHY YOUR BRAND-NEW SMARTPHONE WILL SCRATCH JUST AS EASILY AS YOUR OLD ONE

I have an 11 (not pro) and I’m having the same issues. Just been in pockets on its own and there are tiny scratches all over the screen. I’ve had the phone for about a month now. I was rougher with older iPhones and went years without a scratch on any of them.

emrss wrote:

I have an 11 (not pro) and I’m having the same issues. Just been in pockets on its own and there are tiny scratches all over the screen. I’ve had the phone for about a month now. I was rougher with older iPhones and went years without a scratch on any of them.

Read the link I posted just above your response.

I’m on the same boat. Just got the 11pro and got a scratch doing exactly the same daily routine I’ve been doing for the last 7 years. Never had issues with any of my previous iPhone screens. We are definitely having some quality issues with these new screens. Like someone said here, a touch phone MUST have a bit more scratch resistance than we are getting, specially for the amount of money we paid for these phones. Come Apple, what about being transparent and taking care of the problem!!!!

Same problem with my 11Pro. I called Apple and they say they have never heard of this. You will see in the specs the 11Pro has a different type of glass than any other iPhone. I have had 5, 6, 8 and 4 iPads never used screen protectors and never have any device scratched like this 11Pro. I have an appointment to take in for repair. Still under one year warranty. Let's see what happens. $1250 for this phone is crazy and I would think it should have a better screen.

And if they don't have one in stock let me know and I can mail you mine as it did absolutely nothing to save my phone from cosmetic damage my fingernail took out both the screen protector and the screen on my 11 pro

Anyone can easily remove a screen protector with their fingernail. Note: Don't put your fingernail under your screen protector and it won't come off. But it will protect your iPhone screen from future scratches as long as you leave the screen protector alone. Mine as been on my iPhone since launch day right out of the box. Not only is my phone not scratched, but my screen protector is not scratched and is still in place as if it was installed today.

Ps: Since you responded to me, I don't need your screen protector. I have one on my phone already. Thanks though.