iPhone 11 screen scratches

If they do it will be input used when designing the iPhone 12.

However, given the physics of glass, it may not be possible to do anything about it.

In general, Apple does not comment on Feedback reports, but they do read them.

Wow! Who knew a scratch could cause such a ruckus.

And actually a tech review site has an article directing users here to continue to post their issues which is what I did. But yeah, I guess you’re right, must not be making noise outside of this thread. 🤷‍♀️

Thanks for your rude complaints to those that were instructed to respond here. They were very much not appreciated. Hope you have a good weekend and are able to fill your time with something more valuable than attacking iPhone users with scratched screens on the internet.

I’m impressed how you can see future. But I’m also thinking scratches won’t disappear. Even if I will use screen protector it still will be there. I’m smart enough to understand that. No need to tell that hundreds times. But I believe if link to this page reappear again in site like Forbes and thread will have hundreds of pages Apple will have to read it. Don’t think you can disagree in this point.

And final notice. I can fix my screen for about $30. But I’m here because I’m very unhappy that Apple goes away from Steve Jobs perfectionism. It isn’t only about iPhone 11. I’m developing some stuff for iOS and MacOS. For last years I’ve strong feeling company stop worrying about top quality of their products. That is real disaster and that’s the real reason I’m here. Maybe we can still help the company which was number one for years before.

I've attacked nobody. If you think offering facts and the only reasonable advice we can offer about something no one this forum do anything about is attacking you, then I'm sorry if that's what you think. But I'm not attacking anyone. Just stating facts.

You've been trolling in here for over a week. It's clear what your mission is. And that's why I stopped posting. Special kind of person that comes in here and writes what you do when none of this concerns you.

Steve Jobs perfection? You must have slept through "you're holding it wrong," LOL. Under Steve Jobs plenty of things went wrong. He does deserve all the credit in the world for bringing Apple out of the brink of extinction, but he was no Saint. But if he hadn't brought out the iPhone, the world would be different.

Could you stating facts on another topic then? Do you have all the properties of the screen composition to be sure of what you are trying to defend? We can barely follow helping messages on this discussion because of your "facts".

I had iPhone 4 but as I’m left-handed I kep iPhone “right”. But I’m curious when you said against perfection of Steve Jobs. Lot of people who was in charge was punished and it became known. But Apple didn’t recall product, that is true. But I will be also satisfied if Apple will find issue with screens and fix it - so when I will replace screen with AppleCare+ I can put it into my pocket like I did with all my previous phones.

hahahaha u love us <3

as i said: "yes, but I believe all users are also reporting directly to Apple through support. We remain in the forum to continue the discussion about what happened. Amazing how wise people don't understand that".

We know that only @Apple can resolve this, foruns does nothing, we know we know. We already reported directly to Apple, at apple/support.

I got an Apple agent who is taking care of my case is using the data from this discussion to investigate what happened (Apple Brazil).

Just for a REAL awnser FROM APPLE, its normal to try understand whats going on, no crime for that.

Yes. We have iPhone 11 and iPhone 11 Pro Max. Both have had screen protectors installed at the Apple Store the minute they came out of their boxes. That's not different for us though. I've always slapped one on every new phone from the beginning. I pay cash for our phones and just don't want to hazard a chance on getting scratches.

Great so we are on the same boat. You might never know if you get a bad quality screen( 2x) . And you are actually defending that change of quality by blaming us of moaning... I’m confused by your motivation.

A: I'm not blaming anyone

B: I've explained what is known about the new glass, which is more durable, but clearly still scratches

C: I've provided options that are logical and are really the only solutions anyone has at this time.

Nothing more, nothing less.

Woooooooow, that is a lot of protection! Too far from a conventional user!! Of course with this you will never get a scratch, it will be younger than a new one LOL

i mean we will never see Apple showing an iphone with all this armor

curious!

igormp wrote:

do you have OCD?

Ding Ding Ding Ding Ding!

Not severely, but I do go overboard taking care of my electronic toys. I have what I call selective OCD! For example. I got a clear case for the new phone first. Couldn't handle the fingerprints, so the case you see in my picture is treated to not show fingerprints!

valentine256 wrote:

Why are you skipping that people complains that new iPhone 11 comparing to old phones scratches much easier.

I'm living in Dubai - city grown in largest sand desert in Earth. My 5+ years iPhone 6 and 2+ years iPhone X has less scratches than 1.5 month iPhone 11 Pro. Why don't imagine there is people who suffering from defect batch of screens?

I've posted several times that it is formally possible that there are a tiny number of bad screens out there that are more prone to scratching. But that is needless idle speculation, since there is no evidence of that and it is far, far more statistically likely that any scratches being reported on this thread are due to a chance encounter with a grain of sand. Bad luck in other words.

Thinking about this rationally, it is illogical to believe that someone living in a dessert would be more likely to have a phone scratched by some unknown substance (something harder than a kitchen knife or razor blade, but softer than a grain of sand), when they are surrounded by quartz sand particles that will easily scratch any iPhone, whether it is a 6, an XS or an 11.

As I have repeatedly pointed out, the iPhone 6 is demonstrably more scratch prone in physical testing than the XS or the 11. Any such unknown substance would scratch an iPhone 6 too. Yet somehow you were lucky enough to avoid that for 5+ years.

"Extraordinary claims require extraordinary evidence."

~Carl Sagan