iPhone 11 screen scratches

Hello honestly i think that this just a campaign againt apple you just want to give a bad thoughts about the new iphone because its the most powerfull phone of the year i saw all the photos of the scratches and i think its impossible to such scrutches to happen from nothing it dosn't really make any sense especially from a great company like apple am using the new iphone without any protections and nothing happened and we will wait to hear from some official sources

Off course we understand and thanks for your response. It is not my intention to complain. However I can confirm that the Iphone 11 and other related models do scratch easily toughness does mean does not scratch or scuff. Gorilla glass and other surfaces I have dont exibit scratches like this phone does. Is it a show stopper ? No it is not ! but Apple has to be accountable for their claims. Had I not been mis-led by Apple's claim I would have put a screen protector on it. They dont look bad right aways but you see them in light at glancing angle and and you realise OMG where did all these scuff marks come from in just 3 days ! When the number of reports are in the millions then there is a lot of truth to it. Rest my case.

That's only partially true. I arrived here because of a Forbes article talking about this thread, which I am sure will be seen by Apple, so while they may not be here directly, 100s of people posting here is getting noticed.

I have the same problem. Have never scratched my iPhone before. Seems like such a waste to cover the screen up with cheap plastic to protect it, when the screen is one of the reasons I bought the iPhone 11 pro max.

only use 15 days, and just put in my pocket, i feel it worse than iphone 3gs/4s/6s/8/x that i used before,

if apple not give a solution, maybe i only choose is change samsung, and never use apple any product.

my wife used samsung for 1 years, not any scratch here, and using Gorilla Glass in iphone3gs is my reasons for Choosing Apple Initially at 10 years before, but now , i can't feel that.

Please answer guys

So is it just a defect and Apple will release iPhone 11 without this defect or the new iPhones are just like this and they will be easily scratched?

So my question is is it defect and Apple will fix it or it is like this be forever in the 11?

The important thing to note here is that Apple made a claim that it is the toughest screen ever. That clearly means they should not scratch or even break under normal use. They have not made a single comment. We have some fanboys who here who want to fend everyone as if they have no other work in this world than to complain ! The complain is so Apple will hear us. it is important that we are heard. I have never had issues with Apple before for which I have lodged a complain. This to me is a big issue. Maybe to some they don't think it is important and then keep fending everyone about their stupidity and not using a screen protector and so on. People made a choice and spent a lot of money on this phone. This is simply not acceptable !

I noticed a tiny blotch, and it won’t come off my screen, I use an IPhone XS Max, I’ve had it for 6 months through Verizon. I was very irritated by the blemish I noticed, especially because I clean and take care of my iPhone. I have learned to be careful, I have owned an iPhone since 2010, it’s the only phone I like and value . I know my history with scratches, dents, cracks, and abrasions. This blemish on the screen is unusual and I can’t explain it to myself.

I’ve kept mine away from anything that would scratch. 1st iPhone in a few years. I’ve never had this problem w Samsung! I never needed a screen protector for scratches!! I’m only using an iPhone again because I loved my Apple Watch and love my iPad. Thought I’d go back to iPhone. Everything I read said the screen is super tough...no problems. Well the only place I keep this phone is pocket of my scrubs and on my bed at night. How in the **** do you get screen scratches from scrubs and sheets?

we need compensation! We need new screens!

I’m also having the same problem. I’ve had the phone for maybe two days. I already have a ton of micro scratches and even a small chip. I’ve never dropped the phone or mishandled it a single time. This needs to be rectified...

Oh, you’re right, Corning is lying about their glass, I’m sure Apple will discover some magic formula that a company that has been working with glass for over a century has been unable to. 🙄

Believe what you want, an explanation has been posted.

I spoke to Apple support on numerous of occasions and got either ignored or told to go elsewhere. I mentioned everytime about this forum and that got ignored too and I was blamed for what happened to my phone even though the scratches are expanding. I wouldn’t say I’m the first to mention this forum to them either

I wouldn’t be surprised if the people who are promoting screens guards on this forum would go to the extent of saying Apple used a screen protector for this ad... 😂 I can just imagine if this phone experienced that kind of beating (which it cannot) how it would have looked....

I was considering purchasing a 11 pro,I think I will wait for a few months to see how the scratch thing pans out, thanks to everyone for highlighting this problem,I think this is totally unacceptable for a new phone, I am still using a 5s no screen protector and no scraches.

why does this discussion be solved?

i never found the solution for my phone.

And if this discussion be marked solved, whether it means apple already know that, but they will not solve it?

or if be marked solve apple will never see this discussion?