iPhone 11 screen scratches

I come back to tell my story.

I was seduced and I bought in Finland iphone 11 pro 512 gb.

From the interesting, I can say that the first unpacked iphone was with fingerprints in different places (camera, screen). I asked for a replacement. After that I got a perfectly clean phone. Seller Comment: “Soon they will be similar to Xiaomi.”

Without a protective glass, a couple of hours in a jacket pocket. I wiped it with a t-shirt. Not injured. The glass was not super soft. Then pasted a protective glass. Week with the phone. The flight is normal.

I’ve had the phone for one week and noticed a light scratch on the front. The phone has been kept in a safe for majority of the time due to holiday. No heavy usage or drops.

not impressed by this new model

@Apple isn't here, isn't reading these posts and won't respond to you at all. We are ALL USERS on this user to user only forum.

If you aren't happy with your iPhone, schedule an appointment at your Apple Store Genius Bar.

Hi I’ve only had my iPhone 11 pro for a week. I’ve only ever had iPhones since the 3s and have never had a scratched screen. I’ve found a tiny deep ish scratch on the front of my screen.

I’m gutted, I’ve always passed my phones onto my daughter and they’ve been as new. I’ve not dropped it, it is treated with care so I’m flummoxed as to how it’s happened.

Does anyone know if there is a way to treat these types of scratch. I’ve tried the toothpaste and backing soda lol. 🤗

Once scratched the phone is scratched. Using toothpaste or backing soda would logically only worsen the situation, so a pretty bad idea.

If you've only had the phone a week, return it for full refund. You can then buy the phone again and put a screen protector on to avoid this from the beginning. You have 14 days to return the phone for refund.

answer to the question : do replaced screens get scratched too? Yes ! I had my display replaced under warranty exactly 7 days ago. Today I realized I have a tiny scratch in the middle of the screen and a scuff mark at the edge. The display didn’t last even 8 days !!! That’s two displays in two weeks !!

how is it even possible?!!!!!!!!

Why your brand-new smartphone will scratch just as easily as your old one - The Verge

What's incomprehensible is you got your phone replaced and you still didn't slap a screen protector on your phone.

My carrier would not take the phone back as it was damaged, regardless if it was within 2 weeks of purchase. It was suggested that get the screen repaired and then bring it back to them and they would exchange it for an upgrade or another phone.

I’ve always

had Apple make. But such screen surface as 11 Pro I’ve never seen. There are

some minor scratches after using it carefully and keeping on my desk. It seems

like it gets scratched out of the blue. For the phone which costs over $1000 it

is just unacceptable. As I can see from the comments it’s a massive tendency.

If this problem is not going to be resolved, then it’s the last thing I have

bought from Apple. The only thing which is left from Apple is image. The

quality could be better.

I'm sure Apple is well aware of the issue and is considering their options. At a minimum, they will need to make an official company statement acknowledging the extreme susceptibility of the iPhone 11's coating and/or glass to permanent smudges, scuff marks, and scratches. Apple will likely also need to do something to make it right for affected customers, because quite simply, it is inexcusable for the eleventh iteration of an expensive piece of equipment to suddenly be scratch magnets even in the hands of owners handling it with great care (and within just days or weeks, to boot), whereas all previous models required much more physical abuse to get scratched.

I have iPhone 6 in my hands that was through every family member and literally through ****. There is not not a single scratch on the display. Neither I ever had any scratches on any of blackberries. Heck, I can’t remember a single Nokia, Ericsson or Motorola ever having scratched! Not my wife’s Samsung, LG, or any other droid. This is put it simple - unprecedented.

I have same issue... a sharp scratch appeared on my iPhone 11 Pro Max after about 10 days of purchase, and I always kept the phone in the pocket alone without any other items, used the genuine silicone case from first day, very disappointed... Had other older iPhones for year or more without any scratch.

As soon as I heard the iPhone has "the most durable glass" I bought screen protector to prevent from scratches, since you cannot have both. But in the ad they showed the phone flying inside some bags full of stuff so false advertisement?

This is unacceptable. My first “scratch” looked like a stress fracture. The fact that it grew supports that.

If you accept a replacement under Applecare, you are not allowed to keep the evidence, or even see the evidence.

[Edited by Moderator]

The screen protectors that Apple sells are made by Belkin and have a cutout for the notch. So, even if you use a screen protector, doesn't this mean that the notch area may still be scratched? If so, wouldn't this impact the front facing camera and sensors? I don't see any reputable companies like Belkin with fullscreen screen protectors.