iPhone 11 screen scratches

Nowhere? Really? Just 4 separate advertisements where they:

1) throw objects with metal and sharp edges in high velocity towards the phone (and mind you, they state that the back and front glass is the same, so one would expect the same scratch resistance and thus the excuse they throw it on the back is totally out of place)

2) a cat push the phone to the ground and as you know this can both break or scratch a screen

3) the phone is inserted in a purse with all kind of objects while the woman is running

4) the phone drops between the seats in a car towards it's floor. If there is no sand there + metal parts in it's path, I don't know where

This is called false/misleading advertisement and is a punishable crime, btw. ;)

Great!

When you manage to duplicate the exact conditions in the commercial with multiple iPhone 11's and can conclusively prove damage was caused by those precise objects under those conditions, you might have a case.

Until then it's all pure speculation on your part.

aha, and we didn't play cash for that phone? Actually we didn't pay so much that we would expect it to hold atleast the same as their 600$ priced model from years ago? Especially when so many of their ads boost how durable the phone is and they mean in EVERY WAY not just shatter, scratch, shock or water resistance.

Also screen protectors are cr*p. Installed one on my old s7 edge that I have to my significant one (she is not like me regarding phones, she drops them and whatnot = screen protector from day one). Well, it was 40$ screen protector from recognised brand and it was so bad rofl - reflections, feel, view angles, brightness, touch response and so on. Then I gave her now when I got the pro max, my old note 9 and put another expensive protector from another famous brand and is still noticeably worse vs without anything.

You are some pro screen protector person, cool. This thread is about the experience of people that got many iphones during the years and comment on their scratch resistance. You didn't own a single iphone without installed screen protector and certainly not an old model + the new one, so why you are here?

Helping people? With what exactly you help anyone? Spamming how much you paid for your phone and how you install screen protectors in the stores right away? Yeah, this is all we get from your posts. The other part is how we should blame ourselfs that we didn't put a screen protector. Ignoring the fact that we had other iphones used without a screen protector and that we can compare their scratch resistance while you post some irrelevant article from verge that is filled with misinformation, information that everyone knows and generalisations.

Also if you will continue to post how noone from apple read this, provide a source + basically everyone here contacted apple directly, this is a second place they post. Do you understand that business is about money and that NOTHING will be done if publicity is not a thing? You expect what? At the phone release and just before the holidays, apple to go out and say: "well yeah, the ads are misleading and the screen scratches super easy. Go take a screen protectors!" seriously? They won't say anything even if there are defective batch as it will hurt their sales. Business is business.

"To make glass more durable"

hahahahah more durable is general statement. More durable regarding what? They never and nowhere said shatter resistance ahahhah how you concluded that it's regarding that and not scratch resistance? :D It can be both and indeed, in this case they mean both.

Btw, as I listed to you 4 of their ads, especially in 3 of them the phone was in risk of scratching and not shattering. :))) but ok, they mean drop resistance ofc.

Isn't it a little bit egocentric? Yeah, you obviously would take a better drop resistance any day as you never used an iphone without a protector and thus you literally do not care about the scratch resistance of the glass. What about the 50+% of all the buyers that does not use any screen protector? What about that millions of people? But let's think only about ourself, right?

Most of us here does not have money problem, I can pay for 30 screen replacements rn and I will not even notice it. The reason why I and most of us here will not use a screen protector is because they handicap the phone and the joy of using it.

Also provide source how the iphone 11 glass is gorilla glass 6, because apple said it's a custom formula as all the previous years. Yes, it's gorilla glass or atleast made by corning, but this does not mean exactly GG6. In fact, samsung screens does not scratch that bad. Waiting for you to provide 124+ pages long thread about scratch on samsung phones. They got official forums or famous fan made ones, go ahead - show us. We want also 100 pictures like the ones showed here. Person who recently didn't use for a day a phone without a screen protector comes here to talk about it like he is some engineer working that lol.

And how shatter resistance benefits more the user vs scratch resistance? You make no sense. 50% and more of their buyers DOES NOT USE A SCREEN PROTECTOR. How exactly f over that same 50% of they buyers is worth a little bit better shatter resistance when the other 50% that use a screen protector are.. well, PROTECTED from drops already and their screen protector will do what it's designed to do - break instead of the screen. If the angle is right, iphone 11 will break the same as XS and your phone will survive the same no matter if xs or 11, you have a screen protector.

We on the other hand can't use t he phone without one right now as it will scratch from nothing. Great decision, but I would bet it's bad engineering and QA testing of the glass. Someone is fired already, but keep going to tell us how great the glass is.

Mine is manufactured between 14-20 October and came scratched out of the box (3 tiny scratches right above the power button) + one short tiny scratch at the bottom of the phone, not sure if it's from use or it was there tho. This is relatively new unit and was just 10 days old (start of November) when I took it (Europe, but this does not matter, manufacturing site matters). So I would not count on that one, i.e. that's a newer unit.

Sometimes in life things are obvious or you will go and jump from a skyscraper directly towards the street to prove you will die and that it's a deadly action? Watch again all the ads and then tell me again how the described here ways of scratching are more severe than what is showed in the ads. Yes, some surely are not completely honest, but even if 1/3 are not - this still leaves a lot lot people that are honest.

I guess you does not have any sand on your cars floor and when the phone drops on it while the car is MOVING (and thus the phone will move some too ;) ) - it will be juuuust fine 99% of the time. Cool + I guess nowdays putting your phone alone in your pockets is considered more abusive than putting your phone in a purse with all kind of objects with metal and sharp edges in them, and then run around? And so on and so on.

To the moderators: I want to speak directly to one of you if I may, can't find a way to contact you directly.

Since my first post on this thread, about 15 posts up, I've learned exactly zero. Yeah for internet fighting and banality.

For those of you concerned about scratches like me; I was lucky to be able to get to an Apple store today and get another screen protector. What was great was they replaced it for free since my previous protector was less than a month old. Good customer service from Apple.

The unfortunate thing, I checked each and every iphone in the store and they all had micro scratches. I would say there are 20ish phones on display and they all were scratched. Others have stated the same thing in other stores. The phones are not be abused. No one is scraping keys across the phones. The phones are prone to scratches. Not big gouges but small scratches all over the screens. Mostly in the upper right hand corner. Which is interesting in itself. Not a big deal with the screen illuminated. In fact, I couldn't even see the scratches unless I turned off the screen. So then does it really matter that it has micro-scratches? I guess it depends on the user. I'm guessing the Apple/Corning folks asked themselves the same question. Should we make glass softer so its resistant to breakage but scratches easier or make it harder so its resistant to scratches but more easily broken. As a popular youtuber once said, "Glass is glass and glass breaks." I would prefer harder glass but oh well the protector on the glass is flawless and can't tell the difference in feel using the device. Sad part is the protectors the store sells are stupid expensive. Such is life.

Same issue for me. I had an iPhone 6 for years and years with no protector and it still looks great. My 11 is only 3 months old and already it has lots of micro-scratches. Nothing major, but probably dozens of little ones around the screen. I have a rimmed case on it so the screen doesn't touch a table surface or anything like that. Same me, same behaviors, same pockets. I'm doing nothing different on a day-to-day basis, but my screen definitely is definitely accumulating these tiny scratches. Some even look more like small smudges, as others have noted.

I've been comparing my phone to other friend's and colleague's non-11 phones and they have occasional big scratches like you'd expect, but not these micro-abrasions. I'm going to take it into the store and see what they say.

This is ridiculous. Apple should recall this issue. Can’t believe I paid $1100 plus tax on a phone that has 2 scratches and 1 gouge on screen and continuously overheats after only a few weeks of use. I typically purchase a screen protector but I didn’t with this because it was marketed as the best screen ever in an iPhone. I never had these issues on previous models. At this point I’m seriously considering doing away with Apple products... that’s a big deal considering I’ve always been a huge supporter. Take some responsibility Apple!!

Just a thought: like others, I too have noticed a scratch - in my case a slight 1/4” scratch (not finger nail detectable, thank goodness).

However, as it is located on the center-bottom of the screen, I am wondering if having to use one’s finger on the screen’s Home “bar” and swiping up (in lieu of a Home button) to change the display may have caused the scratch in the oleophobic coating... Short of a screen protector, no way of avoiding scratches.

Won’t happen. As “big” as this thread appears, it also appears this isn’t a wide spread problem at all, esp considering how many millions of units are sold. It’s not a “gate” and happens year after year. I myself have no issues and neither do about a dozen or so friends or family with 11’s. Sadly glass is, glass and so too, is luck.

I would recommend live with it, repair it, return it, or exchange it.

I had the phone for one week and noticed a scratch (never in a pocket or anywhere it could be scratched). This has never happened with any other iPhone I have owned. This is ridiculous. I didn’t pay this much money for a defective cheap screen. Apple better get there quality issues resolved and fix all of these defective 11’s. Perhaps a lawsuit would motivate them more since they seem to not care about the new product that doesn’t stand a chance once everyone experience the the failure that this product is.

I had the phone for one week and noticed a scratch (never in a pocket or anywhere it could be scratched). This has never happened with any other iPhone I have owned. This is ridiculous. I didn’t pay this much money for a defective cheap screen. Apple better get there quality issues resolved and fix all of these defective 11’s. Perhaps a lawsuit would motivate them more since they seem to not care about the new product that doesn’t stand a chance once everyone experiences the the failure that this product is.

I have more scratches on my 11 pro max in two months than all my previous Apple products combined dating back to my original iPod.

I treat it no differently, have never broken the glass on my phones and have never used a screen protector.

It is beyond debate at this point that there is a major flaw with the glass. Ball is in apples court as to how they will rectify this issue.

It is beyond debatable