iPhone 11 screen scratches

have the same issue With my iphone 11 after 5 days! and Ive been buying iPhone since it cane out!

I think they are now changing material to save money! Resulting; lower quality 🤨

Simple poor quality

Nah my 11 is the last apple product I buy my google pixel 3 will return as my go to phone site it’s old but it’s in better shape then my 11 and wasn’t babied nearly the same

No point when Belkin is the best.

It’s not inferior, and there won’t be “dispensation.”

You yourself said you didn’t even bother with a screen protector; it doesn’t matter why.

In just a few months, I have more scratches on my iPhone 11 screen than I had on my iPhone 5s in two years.

Mine too! The very first day. I’ve had apple phones for years and NEVER had a screen scratch like this one disappointed

Not to diminish what any of you are experiencing but every year the same things seem to be echoed. There will be people that say their phone shows scratches/nicks inexplicably and that there must be a defect because previous models did it do it. And that may be true for them but there is always at least one thread posted echoing the same complaint. Only thing that can be suggested besides the obvious (even though not loved by those that hate doing it...that’s using a screen protector of some sort and/or a case) would be to report it to Apple and determine if it’s really a defect or just bad luck. For those that are near an Apple store and feel like it’s a defect should go there and let them see the device and observe how the screen looks and then while there replicate the issue. If the screen is truly faulty it should be easy to make a new scratch/smudge/scrap appear if the only thing that caused it before was putting it into an empty pocket for example. Makes it difficult for them to not be willing to replace the device if you can show the issue happens. Probably not what anyone wants to hear but being able to show evidence absolutely helps more than showing damage after the fact and wanting them to believe the damage happened out of nowhere. Not saying any of you are lying but imagine how many people do or would claim scratches they know they created by being careless occurred out of nowhere.

I would be frustrated if it happened to me no doubt but I’ve been very fortunate. Never had a scratched screen or cracks on any iPhone. Yes I’ve dropped them countless times, tossed them with abandon, etc but I’ve also always used a screen protector (always cheap ones) and a case...usually an Otterbox Strada but I do so because I know that I always plan to sell my device and by taking these measures my iPhones have always looked like new making get top dollar (far more than any of these trade in offers ever give). Usually the first week or two has me using a cheap case to hold me over while I wait for the Strada or this time the Nomad folio to arrive while keeping a trimmed down version of the plastic that comes on the iPhone in place until my cheap $5.99 3 pack arrives from Amazon in place to keep the screen pretty safe. I say all of this to say that I have been pretty lucky to not have an issue on any of my iPhones or the others in my home (iPhone 11 product red and 2 iPhone 11 pro gold)...although I did have a mini scare when I dropped a thick heavy palette corner down directly on my iPhone 11 pro Max gouging the plastic and making me terrified that I had taken a chunk out of the screen. Thankfully no damage to the screen. No scratch or anything. That was pure luck because it absolutely should have had some significant damage if not a full fledge shatter. Definitely made me think long and hard about adding AppleCare+ immediately 😂

Hope you all are able to get some assistance with the scratches but if not...consider a screen protector at minimum. The cheap ones I use don’t alter the feel of the screen at all. Again, I get these not so much for concerns about cracks but to ensure the screen doesn’t get surface scratches solely for preservation of resell value.

I have the exact same problem. I have had my IPhone 11 for less than a day now and there are already noticeable scratches on the front of the screen. I have not dropped the phone or scratched it again anything metal... just normal use and putting it in my pocket

Same here with the midnight green iPhone 11 Pro Max. 1 week in and I have inexplicable scratches on my front display as well as over my camera housing in the back.

Contacted Apple support today and they told me to contact Verizon since that's where I bought it from.

I’ve had the same issue I’ve own several iPhones before and never encountered this issue. Light surface scratches shouldn’t be an issue (especially with no contact with sharp, hard areas) with the claims I how durable the phone is.

former employee here- Apple took down my original post for not being “constructive. Not I’m really angry. Huge diamond level scratches across iphone 11 after 48 hours of ownership. Disappointed is an understatement.

everyone in here is aware of inherent scratching and normal wear and tear. Most have acknowledged that this exceeds that. Multiple posts in the same thread along the lines of “every phone scratches” isn’t productive. We are aware. This is not that.

I have the same problem also, mines even been in a case which has a cover to protect the screen, really not happy when you spend so much money and within less than a week it scratched, especially when its been looked after.

Me too! Spent a small fortune on the 11 pro and already the screen is scratched from being next to a plastic key fob. Never had this issue with an iPhone before-totally unacceptable given the price. Apple need to remedy this!