iPhone 11 screen scratches

Glass scratches. PERIOD. And if it takes unusually bright light to see micro scratches, I fail to see how that's an issue.

If you can invent glass which is impossible to scratch, you'd be VERY rich. VERY rich, indeed.

That's not what you said at all. I said when you invent glass which glass can't scratch, you'd be rich. You said car manufacturers have had this since the 1920s. You're grasping here. Glass SCRATCHES PERIOD.

Bottom line is it’s an issue and if a $1.50 flashlight can show that simple pocket lint can scratch what’s suppose to have an ohm rating of about 6 doesn’t say much about the quality. I like many are in the same boat with my 11 as I have been with every other model from the 6 plus up to my 11. All the same issues yet the phone never saw the inside of a pocket and my 6, 7, and X went into cases with screen protectors. They all suffered the same fate. My 4 is actually in better shape and that has survived 3 drops out a truck, a 4 year old and a 1 year old German shepherd getting a hold of it for 30 seconds. Yet that 4 not a mark on it

Believe what you want to believe. It's NOT simple pocket lint scratching your phone. There are small particles of sand likely there, which is VERY common (for example, detergent, when dried, can turn to sand) and that CAN scratch your screen.

Putting a screen protector on your expensive phone, whether anyone agrees or not is just smart.

My iPhone 11 Pro Max got some serious scratches. My previous XS Max Pro didn’t. And I keep using the same detergent :-)

Something is off with, at least with some of the last iPhones. Apple should address this issue.

Will you stop spreading inaccurate information. I have got my screen replaced by Apple after I threatened small claims court and trading standards for false advertisement. I would love to see some emperical evidence of sand found in everyone’s pockets. It simply doesn’t exist because there isn’t sand in people’s pockets. This is not the first or second time you have stated this. So either provide proof or shut up.

Are you joking about dried detergent. We use liquid detergent. Have you evidence of wash powder turning to sand or is this just more fake information that your spreading. If it didn’t happen to you, it doesn’t mean it didn’t happen

Mine I am still not sure how it got scratched it was inspected before purchase and not one mark on it. Since the day I got it it either sits on my desk at work, on a wireless charging pad at home or its in my hand. Mine has never seen the inside on my pocket nor has it ever been dropped. Now the smart idea of a screen protector, well let’s see my 6 plus, my 7 and my X all had the ZAGG flash shield on them my 6 and 7 were also put in life proof cases my X went into an otter box still the same fate as my current 11. All have scratches in them and all of the except for my 11 went into screen protectors and case right out of the box after being carefully inspected

Hi Duckling,

Would you mind telling me what store this was and what procedure you followed.

I am having no luck with Apple. Senior Advisers booked my appointment and left me high and dry, didn't put notes on the booking that she would ask them to be open minded no an exception.

Also, I was just patronised in the store about how to care for the device.

You're not alone, this site is pathetic with respect to this "unfollow" bug that basically forces people to be stuck in this repetitive thread indefinitely. The fact that it's been know for quite some time really illustrates incompetence and whomever is being paid by Apple to run this site should be fired.

I have had iPhones since the iPhone 3G and I have NEVER had scratches like this iPhone 11 pro is getting. I treat my phones well and more than that the same as I always have for the last 10 years. I had the iphone 7 for 3 years and not even close to the level of scratches like this 11 pro has already. I had the XS and it didn't have a single scratch on it. This phone's glass is not "the hardest glass used ever in a mobile device" as Apple claims. I want my phone fixed for free, Apple!! I expect his kind of thing from an Android manufacturer, but not from you Apple. Not from you.

You can disparage me if you want (calling someone a Troll is disparaging and against the terms of use of this forum), but the fact remains, air is not scratching the screens on iPhones. Keys aren't. Coins aren't. If there are particles of sand in your pants pocket and trust me, there likely are as sand is pretty much everywhere (regardless of its origination), THAT can scratch the screen on your iPhone.

I am SO SORRY. I thought your comment was too me. It's what I get for not having coffee before signing into the forum. Please accept my apology. I did have to chuckle though. Not many of us have access to electron microscopes, but I suppose anything is possible, right ;-)

You can draw any conclusion you want. But in my case, your conclusion is wrong. Anyone who was smart enough to make a minimal investment in a decent screen protector isn't on this thread throwing daggers at Apple. Yes, I like to be overly protected, but just my case and screen protector, which are minimal investments in protection would have prevented the majority of you from whining about your phones scratching. This thread is by no means a reflection of most of the people who own iPhone 11s. Apple has sold millions upon millions of them. Either scratches don't bother them, or in a LOT of cases, they too, believed a very small investment to protect the screen of their VERY expensive iPhone was a smart thing to do.

Do you seriously people think would come on here and complain about nothing? Like no one has anything better to do. Why get on this thread and defend Apple when apparently you don't have the issue. Makes no sense