iPhone 11 screen scratches

This just happened to me as well. Never had issues with scratches and I have babied this phone since I got it last week and this morning two surface scratches appeared. Really hope Apple fixes because this absolutely bothers me and I would be very paranoid using the phone with worries of scratching it.

This is so frustrating to have a $1,000 + phone scratched in the first week without ever letting it come into contact with keys or other objects in my pocket or anything. My iPhone SE never had scratches on the screen after years of use. Apple, I am so mad. What can we do?

I am experiencing the same issue iPhone 11 1 week from purchase and it’s completely scratched all around the edges back of the

phone. I have also been using iPhone since the early days and never has my phone looked so beat up

I’m sorry but I had my iPhone XR for over a year and it never ever had this issue. My wife has a red iPhone XR and no scratches whatsoever we have the same case same screen protector. Also it’s supposed to be “scratch proof”?

I'm sorry, but you should explain that to the users who posted in this thread-->XR screen scratches easily - Apple Community

Or this one-->https://www.reddit.com/r/apple/comments/9tdps0/iphone_xr_screen_scratches_very_easily/

I have the same problem with my iPhone 11. A small Cm long scratch right in the middle of the screen. I can feel it with my finger nail and see it in the display. I just upgraded from a 6s that never had a scratch like this. I’ve only had it 2 weeks!

I really hope Apple can come something about this. I asked them at the store they said so far they haven’t heard about this issue, but if enough people have to problem maybe they will do something about it or replacement. So I hope Apple can take a look at this problem.

When Apple releases Ads like this, it is implied.

https://www.youtube.com/watch?v=K0VWwY6MR0k&cid=wwa-us-kwgo-iphone-slid---+apple++video-b&mtid=20925d2q39172&aosid=p238&mnid=sx4iVi1Fo-dc_mtid_20925d2q39172_pcrid_382567646762&anonymizeip=set

I have the same problem. I am very carefull with my phone, I didn’t drop him or put it in my pocket with keys. I noticed scratches on my phonescreen and I don’t know where they come from. I can feel them with my nail if I go over them. I am very dissapointed in my new iphone display. I never had this happen to me before with older iphones.

I was pretty surprised to find two deep scratches on my iPhone 11 Pro. I literally only take it in and out of my pocket. Disappointed- I’ve not had huge gashes like this on other iPhones after only a few days of use...

I have a small scratch that’s almost identical! Had the phone less than 2 weeks and this occurred. Never dropped, never in purse, kept in pocket without keys. And no one will do anything unless I want to pay out of pocket to have screen replaced. I had the iPhone 7 Plus for 3 years with no screen protector on it without a single scratch phone was immaculate when I traded it in. Now I get this. I’m angered.

After cancelling my order I called Apple.

1st sales person told me to buy a screen protector too. I said no thanks.

2nd support agent said if I buy online I have 2 weeks to exchange. 2weeks coverage is not with the risk for €1449. I will wait and see.

Thanks all for the posts.

I have the same problem... I buyed my new Iphone 11 Pro in Germany at the Apple Store. It´s so frustrating. Support said its my own fault. Can´t believe to pay 1549 € on a new Iphone and it look after three days careful useage like my Iphone 5 seven years later.

Apple! You need to do something here!

Observant but incorrect Sergekills. The edge of the case you are referring to was done intentionally to the case only, before installing the case on the phone to provide some grip to an otherwise extremely slick case.

same, I have 11 in black, only kept in back pocket with no other things and 2days after scratches on screen. it is already worse looking then my near 3 year old galaxy note 8 which never had a screen protector on. Hope apple bring up repair solution.